How do I contact staff?

@Joel7050 (125)
Singapore, Singapore
August 11, 2016 9:26am CST
I've noticed that my earnings have dropped by about 90% even though I have pretty much the same amount of activity going on in my account. It's been a few hours but all its been updating is tiny amounts of less than half a cent. I'm not sure what's wrong, or if I've been blacklisted or something, but I'd certainly like to start earning again.
5 people like this
8 responses
@owlwings (43910)
• Cambridge, England
11 Aug 16
You don't need to contact anyone because this sort of thing happens not infrequently and is always corrected fairly quickly. There seem to be some problems with the server at the moment but as soon as people wake up and get into work in Kansas, it will be sorted. You haven't been 'blacklisted' or singled out for special treatment. Earnings are normally updated about once an hour but it can sometimes be several hours, depending on server scheduling. Everything adjusts eventually.
4 people like this
@akalinus (43209)
• United States
11 Aug 16
I have been active on here for hours and have no earnings for today at all. I am starting to get worried why.
2 people like this
@Joel7050 (125)
• Singapore, Singapore
11 Aug 16
did you have any notifications? Such as people responding, liking, or doing stuff to your posts?
@Joel7050 (125)
• Singapore, Singapore
11 Aug 16
Also, did you have any posts or discussions that got deleted?
@akalinus (43209)
• United States
11 Aug 16
@Joel7050 I might have gotten one deleted some time ago. I try to write things that won't be deleted, now.Yes, I had notifications.
1 person likes this
@waflay (2737)
• Nairobi, Kenya
11 Aug 16
I think our earnings depend largely on how other mylotters find our discussions interesting by liking or responding and this may not be fixed.But I don't know how the earnings are adjusted so may be there is some deviation from the normal routine.
1 person likes this
• Valdosta, Georgia
11 Aug 16
It should update pretty soon, it happens at times.
1 person likes this
@rina110383 (24492)
12 Aug 16
I hope your earnings have been updated by this time.
1 person likes this
@Joel7050 (125)
• Singapore, Singapore
12 Aug 16
It has, and everything is going alright again. Thanks for asking!
1 person likes this
• Israel
11 Aug 16
Maybe it's because servers sometimes takes time I noticed this when I was new then rose faster. and this time rising much more slowly. Seems it's like tihs I guess .. Maybe you need ask form help
1 person likes this
@Joel7050 (125)
• Singapore, Singapore
12 Aug 16
It's caught up now, and should still be catching up I think
1 person likes this
@skysnap (20153)
11 Aug 16
There is goaskalice account which you can follow and ask for questions.
1 person likes this
@Yar_Joey (3271)
• Philippines
13 Aug 16
Our banks are updated every hour or every 2 hours. Just check it out