My laptop's dying a slow death...

@KristenH (33393)
Cuyahoga Falls, Ohio
August 22, 2016 12:18pm CST
Well things couldn't have gotten worse since last week. Ever since my "E" button stopped working, now my keyboard's not working at all. I believe I might've shorted it last week after I used compressed air and a hint of water to remove the dirt between keys. It might've shorten my keys with a drop of water damage. Now my volume is gone and doesn't work on Firefox and real low on Chrome. Only power and mouse keys work on my keyboard so far, while I used my internal keyboard in the meantime. I did contact Apple about it this morning via chat and did a free service provider to restore power, twice. It didn't work. Now I have to make do without volume until I can schedule a free quote for Apple to repair my keyboard at the Genius Bar. I might not have money for it until next year. I'm waiting to hear back on my brother on what to do and when to make it for this weekend.
6 people like this
5 responses
@PainsOnSlate (21852)
• Canada
27 Aug 16
I use a wireless mouse so I keep a second mouse (a plug in one) in case the batteries die and I don't have any more. I also have saved key boards from other computers so if this one fails I have a spare. Good luck with getting it fixed. i often think its better to buy a new one. (with a guarantee..)
1 person likes this
• Canada
27 Aug 16
@KristenH I didn't realize Best Buy had a fixer there...good idea.
1 person likes this
@KristenH (33393)
• Cuyahoga Falls, Ohio
27 Aug 16
@PainsOnSlate Thanks. My dad mentioned it on Thursday night. I hope it's cheaper. I would love to do the in-house one. But I checked and it's about $100 over there. Not bad. I would have to take care of it next weekend as soon as I hear from my brother.
1 person likes this
@KristenH (33393)
• Cuyahoga Falls, Ohio
27 Aug 16
I don't have the money to buy a new laptop. I might go to Best Buy and have the Geek Squad take a look at it for a cheaper rate. Thanks.
1 person likes this
@marlina (154130)
• Canada
27 Aug 16
Did you make a decision about the laptop yet?
1 person likes this
@KristenH (33393)
• Cuyahoga Falls, Ohio
27 Aug 16
No. Not yet. Hopefully next weekend with my brother.
• United States
22 Aug 16
oh dear, i'm with ya, hon.
1 person likes this
@KristenH (33393)
• Cuyahoga Falls, Ohio
22 Aug 16
Thanks. I'm going to see what my brother says. I believe Plan B is the best option to ship it out via UPS than going to Apple.
1 person likes this
@JudyEv (342110)
• Rockingham, Australia
23 Aug 16
That is such a shame. I hope someone is able to do something to help.
1 person likes this
@KristenH (33393)
• Cuyahoga Falls, Ohio
23 Aug 16
Me too. Apple can be costly, but this Kansas company is a bit cheaper and same day service to get repair and replace keyboard. I'm already leaning toward that as Plan B, if the free quote says it's too high at Apple.
1 person likes this
@thelme55 (77164)
• Germany
24 Aug 16
I hope your laptop will get fixed. Good luck.
1 person likes this
@KristenH (33393)
• Cuyahoga Falls, Ohio
24 Aug 16
Thanks.
1 person likes this