Paypal problem

September 3, 2016 12:01am CST
I having problems with my paypal. I tried to make a new one but it is asking for national ID. I can't remove my bank account details on the current one because I get errors
11 people like this
17 responses
@scheng1 (24649)
• Singapore
3 Sep 16
Instead of creating a new one, why don't you screenshot the error message to Paypal. I think they can resolve the issue without you having to create a new one.
1 person likes this
@scheng1 (24649)
• Singapore
3 Sep 16
@IlijaMarkovski Then you can ask them to help you close this account, and open another one. it is easier that they do it from their end.
1 person likes this
• Australia
3 Sep 16
Don't think you can resolve it. All they'll say is sorry.
1 person likes this
@skysnap (20153)
3 Sep 16
No idea. Asking ID is normal thing though, most of the account holders are being asked SSN or their local national ID.
@skysnap (20153)
3 Sep 16
@BenRyanLee I see from which country you are?
3 Sep 16
@skysnap Philippines
3 Sep 16
But our national ID is yet to be implemented. I can't get an ID number even if I wanted to
1 person likes this
• Philippines
3 Sep 16
WOW, that is new, makes me realize that I shouldn't make a new one if they will require you some valid ID that I may not get.
@AkoPinay (11542)
• Philippines
5 Sep 16
I had no problem with IDs. We can get SSS as self-employed or voluntary member and get a Passport even if we don't travel.
3 Sep 16
Yeah. And the national ID thing is yet to be implemented. So can't get any
1 person likes this
@Macarrosel (7498)
• Philippines
3 Sep 16
We are not allowed to have more than one account in paypal. You have to revive your old account.
• Philippines
3 Sep 16
@BenRyanLee i didn't know you can have negative balance in paypal
3 Sep 16
It is a long story and at the end of the story I have negative 47K in our currency.
3 Sep 16
@hereandthere it is possible
@Yar_Joey (3271)
• Philippines
3 Sep 16
Why do you need another Paypal account?
3 Sep 16
My only means of income is through doing online stuff. My current paypal has been limited.
1 person likes this
@Yar_Joey (3271)
• Philippines
3 Sep 16
@BenRyanLee But your requirement in PayPal is complete?
3 Sep 16
@Yar_Joey The current is fine except for the negative balance
1 person likes this
@Ritu96 (897)
• Sonipat, India
3 Sep 16
i think u should contact the paypal team
3 Sep 16
I already did.
1 person likes this
@Ritu96 (897)
• Sonipat, India
3 Sep 16
@BenRyanLee so what did they say
@Ritu96 (897)
• Sonipat, India
3 Sep 16
@BenRyanLee so what did they say
@owlwings (43910)
• Cambridge, England
3 Sep 16
You should contact PayPal Support. It is against the Terms of PayPal to have more than one PayPal account (except under certain very specific circumstances).
3 Sep 16
I already did and I think what I got is nothing more than an auto response
1 person likes this
@SIMPLYD (90722)
• Philippines
4 Sep 16
I think some have given same adviseas me. Good luck .
• Australia
3 Sep 16
PayPal have caused problems for many people.
3 Sep 16
Yeah and I can't even file a complaint. How do I report that I may have been a victim of buyer abuse?
@hereandthere (45645)
• Philippines
3 Sep 16
have you tried emailing paypal and describe the situation to them?
3 Sep 16
I did but they just keep on auto responding
1 person likes this
@JudyEv (339998)
• Rockingham, Australia
3 Sep 16
This sounds a real nuisance. I hope you're able to get it sorted soon. Sorry I can't help.
3 Sep 16
It's okay ma'am. I'll just piggy back on a friend's paypal
1 person likes this
@acelawrites (19272)
• Philippines
4 Sep 16
Could you send an e-mail to them describing your situation?
@AkoPinay (11542)
• Philippines
5 Sep 16
National ID can be Driver's Lic, SSS, Passport, etc. as long as the ID has a country flag
• Mumbai, India
3 Sep 16
I really hope I don't face the same. Good luck to you.
@shaggin (72131)
• United States
3 Sep 16
Gosh I have no clue how to fix that unfortunately. Maybe use the "contact us" on paypal and ask them what to do.
@silvermist (19702)
• India
3 Sep 16
I do not think Pay pal allows to have more than one account.I think it is better to contact pay pal.
@LadyDuck (471506)
• Switzerland
3 Sep 16
The best thing to do is to call their free customer service, they will guide you.