Thanks PayPal for an Immediate Action
By Macarrosel
@Macarrosel (7498)
Philippines
October 6, 2016 10:09pm CST
Few weeks ago, I purchased an Arm BP Monitor on eBay. After paying the said item, the seller emailed me that the item had been shipped in my address. Unfortunately, eBay also sent an email informing me that the item had been cancelled by the seller and the seller is no longer an eBay member.
I was really alarmed, that I emailed PayPal about it and asked them to help me to recover my payment. PayPal responded immediately that they would investigate the matter.
To make the story short, yesterday, PayPal emailed me that they recovered my payment and they credited back the exact amount of $8.99 CAD in my PayPal account. Thanks to PayPal for an immediate action in my favor.
Any thoughts?
21 people like this
23 responses
@louievill (28851)
• Philippines
7 Oct 16
Yes Pp is very reliable, I also had a similar case years ago and all I did was open a dispute.
3 people like this
@cacay1 (83495)
• Cagayan De Oro, Philippines
7 Oct 16
@louievill , I agree with you.
2 people like this
@Macarrosel (7498)
• Philippines
7 Oct 16
This is the first time it happened to me and I really thanks PayPal and eBay for it.
1 person likes this
@carebear29 (31963)
• Wausau, Wisconsin
7 Oct 16
It will take time. I had that happen a few times.
2 people like this
@Macarrosel (7498)
• Philippines
7 Oct 16
Actually, I emailed PayPal last September 25, and they credited my payment yesterday, October 6, 2016. Just for 11 days they recovered my payment and that's awesome.
2 people like this
@hereandthere (45645)
• Philippines
7 Oct 16
@Macarrosel although i haven't bought anything online yet, it's helpful to read this to give me an idea how to dispute a payment at paypal.
2 people like this
@Macarrosel (7498)
• Philippines
7 Oct 16
@hereandthere Yes, it is. Actually, it's my first to ask help from PayPal and I was amazed that they replied and took actions immediately.
1 person likes this
@annierose (21583)
• Philippines
7 Oct 16
That is such a relief. I hope it won't happen again to you.
2 people like this
@Macarrosel (7498)
• Philippines
7 Oct 16
Yes, I always hope it won't happen again. Good thing eBay is a legit online store and both eBay and PayPal helped me in recovering such amount.
1 person likes this
@cacay1 (83495)
• Cagayan De Oro, Philippines
7 Oct 16
@annierose ,it happened to me.
1 person likes this
@Macarrosel (7498)
• Philippines
7 Oct 16
Yes, you're right and I am really thankful for them.
2 people like this
@Macarrosel (7498)
• Philippines
7 Oct 16
Yes, it's really good and I was relieved.
1 person likes this
@Macarrosel (7498)
• Philippines
7 Oct 16
Yes, and I'm very glad to have it back. I really owe this to PayPal.
1 person likes this
@hereandthere (45645)
• Philippines
7 Oct 16
it's good that you saw the email from ebay and you were quick to act on it by informing paypal.
1 person likes this
@Macarrosel (7498)
• Philippines
7 Oct 16
Yes, you're right. PayPal is really awesome.
1 person likes this
@cacay1 (83495)
• Cagayan De Oro, Philippines
7 Oct 16
So sad friend, at least you recovered the money. I also experienced like yours, but the money was not recovered $9 transacted to a site name I forgot.After that Pay Pal always sends me alerts if the seller has legally transacted on me.
1 person likes this
@Macarrosel (7498)
• Philippines
7 Oct 16
Maybe you must Escalated such problem to a Claim, so that PayPal will investigate the problem and if proven that the seller is doing wrong, paypal will debit the amount from his PayPal account immediately and credit it to your account. You know I informed PayPal last September 25 and they credited back the amount on my account on October 6. For 11 days they were able to recover the amount.
1 person likes this
@Macarrosel (7498)
• Philippines
7 Oct 16
Yes, they are doing their jobs very well. Such a good customer service from PayPal.
1 person likes this
@acelawrites (19272)
• Philippines
7 Oct 16
Thanks for this info. Now I know I can rest assured of using Paypal for receiving my online earnings.
1 person likes this
@Macarrosel (7498)
• Philippines
7 Oct 16
Yes, we should pay our online purchased through PayPal for our payments security.
@amitkokiladitya (171927)
• Agra, India
7 Oct 16
Its always good to receive immediate actions in such matters
1 person likes this
@Macarrosel (7498)
• Philippines
7 Oct 16
Yes, you're right and that's a great feeling of satisfaction and relief.
@BelleStarr (61102)
• United States
9 Oct 16
That was very good of PayPal to resolve this issue in your favor.
@Letranknight2015 (51964)
• Philippines
7 Oct 16
Just like that, huh? Good thing they were able to get it back. the transaction between paypal and what ever bank that is not immediate. what a moron, probably doesn't realize that. Be careful with online transaction, so far i didn't experience that. I always check the comments from previous buyers before making my own purchase.
1 person likes this
@Macarrosel (7498)
• Philippines
7 Oct 16
It's PayPal to PayPal accounts. No bank involved here not until the seller's PayPal account has insufficient of funds. Yes, you're right, seller's good rating really matters. But I checked the seller's rating, and it's 100% excellent but I noticed that she/he sold only few items on eBay.
