Credit Card Fraud

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Has anyone ever experienced credit card fraud? I have and it was really stressful. I felt like I'd been violated. As well as spending hundreds on clothes they also signed up to a Netflix subscription which I only discovered a month after I initially found out when my card was charged. The subscription even went through on my new card until the bank told me it was my responsibility to stop it even though they knew I could ask for the money back. I was really surprised by this because it seemed like the bank didn't really want to take any steps to help me or help themselves save money from the criminals! I felt as though they were so used to it happening that they didn't care!