Got a better deal!

By joy
@MGjhaud (23240)
Philippines
May 6, 2017 6:11am CST
My internet provider increased my data allowance for the same price. Yay! I've called customer service several times last month about upgrading my plan cause I don't have unlimited and I noticed that I kept buying add-on data bundles this year because of the kids hanging out at my place on weekends. I was about to upgrade it to unlimited for a higher price of course but an angel named Chris, from tech department, went extra mile for me after almost an hour on the phone. He gave me a better deal -- same price and more than enough data for everyone.
57 people like this
63 responses
@PainsOnSlate (21852)
• Canada
6 May 17
It must be your lucky day,. Looks good you were able to talk the price down! You Go Girl!
5 people like this
@MGjhaud (23240)
• Philippines
6 May 17
I think the agent understood my frustration and persuasion.
4 people like this
@cacay1 (83394)
• Cagayan De Oro, Philippines
18 Jun 17
@PainsOnSlate she is truly lucky!
3 people like this
@cacay1 (83394)
• Cagayan De Oro, Philippines
18 Jun 17
@MGjhaud Tell the agent to come to CDO,lols.
3 people like this
@SIMPLYD (90722)
• Philippines
11 May 17
Really! How did he do it ? What provider do you have?
3 people like this
@MGjhaud (23240)
• Philippines
11 May 17
It was a long story hehe.. but one of the things he did was to speak with his team leader about it. I'm with PLDT, by the way..
6 people like this
@MGjhaud (23240)
• Philippines
11 May 17
prior to being with PLDT, i was with Globe and i was just supposed to upgrade my connection with them but my sister-in-law made an effort to go to PLDT and i was surprised that they do have Fibr connection here already so without hesitation i took their offer instead. i wasn't very happy with Globe but they gave me an unlimited data anyway.
5 people like this
@SIMPLYD (90722)
• Philippines
11 May 17
@MGjhaud Oh PLDT. Good for you. We are with Globe Tattoo. Sometimes, the internet is hardly doing well.
4 people like this
@ridingbet (66854)
• Philippines
10 May 17
is your internet provider globe or smart? if pldt, then the customer service representative usually offers their upgrade with an iPad and extra fees as well.
3 people like this
@MGjhaud (23240)
• Philippines
10 May 17
I'm with PLDT but no iPad offer haha.. I saw their iPhone offers before though..
2 people like this
@MGjhaud (23240)
• Philippines
10 May 17
haha now i remember, someone called from the sales department once, it annoyed me a bit cause he woke me up. he was trying to sell me a stick/dongle or something and after babbling for a few minutes i had to cut him off and told him to remove me from the calling list. and that was it, that was the last..
2 people like this
@ridingbet (66854)
• Philippines
10 May 17
@MGjhaud oh, then why do these customer service representatives frequently call us on landline and encouraging us to have our internet upgraded for that telpad? hmmm (wondering)
1 person likes this
@shivamani10 (11035)
• Hyderabad, India
6 May 17
Good. But I got an unlimited data. In the beginning itself, I demanded it and accepted it.
3 people like this
@MGjhaud (23240)
• Philippines
6 May 17
my previous plan was the best choice for me, money and usage wise. but given that i'm the only user..
1 person likes this
@cacay1 (83394)
• Cagayan De Oro, Philippines
18 Jun 17
@shivamani10 , that's great!
2 people like this
@MarymargII (12422)
• Toronto, Ontario
7 Jun 17
We just got a great deal too with this move and they had a good package- It only lasts 6 months but we can negotiate when it's over- Very happy with it too!
2 people like this
@MGjhaud (23240)
• Philippines
7 Jun 17
Nice! I hope you'll still get a good deal after 6mos.
2 people like this
@MGjhaud (23240)
• Philippines
9 Jun 17
aw that's good. great marketing style there. they made you enjoy the good stuff first for a better price.
1 person likes this
@MarymargII (12422)
• Toronto, Ontario
9 Jun 17
@MGjhaud They'll probably hit us with a big sum- ha! But we can say no and try someone else. Actually they're pretty fair so just might do well!
2 people like this
@ilocosboy (45156)
• Philippines
6 May 17
Wow, that is a great deal, what internet provider is that, maybe I can try it also for a better service.
3 people like this
@MGjhaud (23240)
• Philippines
6 May 17
Super great! I'm so happy. I'm with PLDT.
3 people like this
@MGjhaud (23240)
• Philippines
6 May 17
I have the Fibr connection and it's so much better. Go for it!
3 people like this
@ilocosboy (45156)
• Philippines
6 May 17
@MGjhaud I received a text from Smart offering me the fiber optic, I didn't go yet to their store but I will ask this soon as I pay my bills.
2 people like this
@rsa101 (38148)
• Philippines
16 Jun 19
Good for you that they did that. For most that you will be dealing with them they would prefer that you upgrade plans rather than what you’ve experienced. Maybe you have been a good customer to them that they granted you that one.
1 person likes this
@MGjhaud (23240)
• Philippines
16 Jun 19
I try to keep a good record, most likely it was one of the reasons why I was given the upgrade.
1 person likes this
@MGjhaud (23240)
• Philippines
17 Jun 19
Thank you.
@rsa101 (38148)
• Philippines
16 Jun 19
@MGjhaud good for you!
1 person likes this
• United States
29 May 17
Awww very nice of him! Yay
2 people like this
@MGjhaud (23240)
• Philippines
29 May 17
Super! He did a good job. I gave him 9 when i took the survey.
2 people like this
@MGjhaud (23240)
• Philippines
30 May 17
i know as well that positive survey returns are important to them. It's part of their scorecard and he did a great job with my phone call.
1 person likes this
• United States
30 May 17
@MGjhaud Very nice of you! I love it when the reps go above & beyond to keep us loyal customers happy!
2 people like this
@flapiz (23148)
• United Kingdom
28 Oct 18
Well Vodafone did this for me too. I didn’t even have to call. They told me they noticed a trend in that I’ve been buying too much add on and asked if I want an upgrade for lesser than the amount I’m paying for add ons.
1 person likes this
@MGjhaud (23240)
• Philippines
28 Oct 18
I wish they'd do that here too.
1 person likes this
@MGjhaud (23240)
• Philippines
28 Oct 18
that's customer value right there...
1 person likes this
@flapiz (23148)
• United Kingdom
28 Oct 18
@MGjhaud I was really surprised they did that. Instead of continued ripping me off.
@jobelbojel (35461)
• Philippines
7 Jul 17
Are you subscribed to Globe? I heard some of my friends buy add-ons because they of data cap. Glad you got an upgrade for free.
1 person likes this
@MGjhaud (23240)
• Philippines
7 Jul 17
Thanks. I've switched to PLDT late last year. I had unlimited before PLDT but PLDT's speed is better in my location.
1 person likes this
@MGjhaud (23240)
• Philippines
13 Jul 17
I'm assuming it's DSL. Fibr is better.
1 person likes this
@jobelbojel (35461)
• Philippines
13 Jul 17
@MGjhaud the PLDT connection is good here but when most people are at home, it slows down. And will definity speeds up when there are less users connected to the router.
1 person likes this
@cacay1 (83394)
• Cagayan De Oro, Philippines
18 Jun 17
Congrats, Joy mine is still not fixed. What is that internet provider name?
1 person likes this
@MGjhaud (23240)
• Philippines
18 Jun 17
PLDT friend. Come and join us. Char!
1 person likes this
@MGjhaud (23240)
• Philippines
18 Jun 17
Go for their Fibr connection. It's better than DSL.
1 person likes this
@cacay1 (83394)
• Cagayan De Oro, Philippines
18 Jun 17
@MGjhaud Thanks Joy, I will got to PLDT office on Tuesday not tomorrow my class starts at 8 and ends at 6 pm. Thanks.
1 person likes this
@DianneN (247186)
• United States
7 May 17
That is truly remarkable! Good for you!!!!
1 person likes this
@MGjhaud (23240)
• Philippines
8 May 17
Thanks, Dianne! It was a relief. I'm never going to pay extra i'm sure.
2 people like this
@MGjhaud (23240)
• Philippines
8 May 17
Oh..
1 person likes this
@DianneN (247186)
• United States
8 May 17
@MGjhaud They don't care here if you leave. Stinkers!
1 person likes this
@YrNemo (20255)
29 Jun 17
Congrats! (Nothing worse than having the internet connection slow down suddenly because the data allowance has reached the limit for the month.)
1 person likes this
@MGjhaud (23240)
• Philippines
29 Jun 17
Thanks! Mine would totally stop once i consumed all of it.
1 person likes this
@MGjhaud (23240)
• Philippines
30 Jun 17
Sad story.
1 person likes this
@YrNemo (20255)
29 Jun 17
@MGjhaud Ouch! That is terrible!
1 person likes this
@Neiltarquin (1062)
• Rass, Saudi Arabia
26 Jul 17
Deym girl... You luck hoarder...
1 person likes this
@MGjhaud (23240)
• Philippines
26 Jul 17
Life is good!
1 person likes this
@MGjhaud (23240)
• Philippines
26 Jul 17
• Rass, Saudi Arabia
26 Jul 17
@MGjhaud Boss be like
1 person likes this
@shaggin (72095)
• United States
22 May 17
That is awesome. Is it for good or just for a month.
1 person likes this
@MGjhaud (23240)
• Philippines
22 May 17
It's for good.
1 person likes this
@MGjhaud (23240)
• Philippines
24 May 17
it is!
1 person likes this
@shaggin (72095)
• United States
24 May 17
@MGjhaud awesome that is a great deal then!
1 person likes this
@1hopefulman (45120)
• Canada
27 Jul 17
That was really nice of him! Are you still happy with the deal?
1 person likes this
@MGjhaud (23240)
• Philippines
27 Jul 17
I still am. I don't watch my usage very much knowing I have more than enough.
1 person likes this
@1hopefulman (45120)
• Canada
27 Jul 17
@MGjhaud Great!
1 person likes this
@garymarsh6 (23404)
• United Kingdom
17 Jun 17
Well done Chris. It is amazing what they can do for you if you persist!
1 person likes this
@MGjhaud (23240)
• Philippines
17 Jun 17
that was weeks of persistence actually and it was worth it.
1 person likes this
@MGjhaud (23240)
• Philippines
18 Jun 17
haha good for you too then.
@garymarsh6 (23404)
• United Kingdom
18 Jun 17
@MGjhaud I have done exactly the same thing today with my mobile phone so I am happy too!
1 person likes this
@Lucky15 (37374)
• Philippines
29 Jan 19
hope to find an angel too to add more of my data on my postpaid, huhuhu
1 person likes this
@Lucky15 (37374)
• Philippines
30 Jan 19
@MGjhaud i will ask them when i visit the city :))
1 person likes this
• United States
30 Jan 19
oh lucky you!!! I so so need that!
1 person likes this
@MGjhaud (23240)
• Philippines
30 Jan 19
I hope you'll get something similar soon.
1 person likes this
• United States
1 Feb 19
@MGjhaud working on it!
1 person likes this
@Shwetasingh (1333)
20 May 17
Wow that's good. I don't have that problem now as reliance company has launched a sim which has unlimited data free. Up to 1 gb per day you will get superb speed and after that you will get a bit slow working internet.
1 person likes this
@MGjhaud (23240)
• Philippines
20 May 17
mine's different. once i consume my allotted allowance, im done. my connection will stop..
1 person likes this
@MGjhaud (23240)
• Philippines
22 May 17
it happened to me once during my first month. i didn't know..
1 person likes this
21 May 17
@MGjhaud oh that's not good.
1 person likes this