Fraud Phone Call
@just4him (317040)
Green Bay, Wisconsin
October 31, 2017 7:10am CST
Yesterday when I tried to order my books after getting Freedom's Cry published, my card was denied, and I couldn't figure out why. I was going to stop by the bank to find out what was going on, but forgot when I went to the pool and then shopping afterwards. I was happy my card didn't decline at the store.
As soon as I got home I got a phone call from the bank and the automated robot asked me about purchases and attempts that I made in the past several days. I verified I was me, and then called my bank to talk to a 'live' person and get it straightened out.
My card was declined due to fraud suspicion. I verified I was the only one using my card and I had tried to make the purchase on the publishing site. They unlocked my card, though it didn't decline my groceries for which I was happy, and I was then able to go back to CreateSpace and order my books.
This is the first time this has happened to me - getting a fraud call when I'm the one using my card. Has this happened to you, having your card decline when you're the one using it and there's no reason for the decline?
I'm going to be going back to bed soon. I've been awake since 1:30 this morning due to a nosebleed that wouldn't stop for half an hour, and I gave up trying to go back to sleep and have been up since 2:30. In the meantime, I'm going to get some interacting done.
I'm also a happy camper this morning as I have Freedom's Cry on Kindle and it was snowing when I went to the pool. 
The smile on my face is from ear to ear.
I hope your day is going well. Thanks for reading.
The smile on my face is from ear to ear.
I hope your day is going well. Thanks for reading.13 people like this
12 responses
@fishtiger58 (29820)
• Momence, Illinois
31 Oct 17
Glad you got that straightened out. Now to the most disturbing news, " It's snowing" nooooooooooooooo
1 person likes this
@just4him (317040)
• Green Bay, Wisconsin
2 Nov 17
@fishtiger58 Yes, I knew that. Just wanted to make certain you weren't sad for me too. Besides, you could have changed your mind and liked snow. I don't see that happening, at least not until fish can live out of water. 
1 person likes this
@fishtiger58 (29820)
• Momence, Illinois
1 Nov 17
@just4him I am so not sad it's not here lol but you already knew that.
1 person likes this
@Juliaacv (51018)
• Canada
31 Oct 17
It sounds like you were able to get this corrected.
My husband had a charge on his credit card statement which he didn't make.
He called and they couldn't explain it, so they fear that he's been a victim of fraud as well.
They had to cancel his card and will remove the charge and send him a new card.
The charge was to an American (.com) website that he and I have never heard of.
We worry that he was part of that Equifax mess.
1 person likes this
@Juliaacv (51018)
• Canada
31 Oct 17
@just4him When my husband called, they had no explanation because the charges were not from here in Canada, they were from a US website. But, thankfully they will remove those charges. After that he told me that he'll probably just cancel that card-we don't use it really anyways.
1 person likes this
@cahaya1983 (11116)
• Malaysia
2 Nov 17
It hasn't happened to me before. That sounds quite strange but maybe they had reasons to believe that someone else was using or attempting to use your card details to make transactions.
1 person likes this
@just4him (317040)
• Green Bay, Wisconsin
31 Oct 17
I'm okay, but I've had another short bout of nosebleed. It's all because of the blood thinner I'm on due to the blood clot in my leg. I'll be happy when I'm done with it in another month. Then the nosebleeds should be history as well.
1 person likes this
@Daelii (5619)
• United States
31 Oct 17
Yes! I do understand and appreciate the new security. It is however vastly annoying and embarrassing when a transaction can't be completed. Ours kept declining because it was used to much in a day compared to other days. We had literally did only a few purchases: 1 pay for gas; 2 grabbed coffee;3 gym membership (automatic payment), 4 car insurance (another automatic), 5; craft store, 6 shopped for house items; 7 lunch; 8 groceries and it was declined!
congrats on your book!!!
1 person likes this
@allen0187 (58582)
• Philippines
1 Nov 17
Gald you got your card sorted out.
No, this hasn't happened to me and I hope it won't ever.
1 person likes this
@Marilynda1225 (82681)
• United States
31 Oct 17
Glad you were able to get it all straightened out with the bank but it's good that they are prompt at catching suspicious activity. I'm lucky that it hasn't happened to me
1 person likes this
@just4him (317040)
• Green Bay, Wisconsin
31 Oct 17
It's a good thing. What I don't get is that I shop at Wal-Mart all the time, and I've also used the publishing site successfully in the past to order books, so it shouldn't have been suspicious activity.
@Morleyhunt (21744)
• Canada
1 Nov 17
I've had to phone my card carrier to confirm it was me. I appreciate their diligence.
1 person likes this
@thislittlepennyearns (62038)
• Defuniak Springs, Florida
31 Oct 17
I'll have to get the akindle version and read it
1 person likes this
@just4him (317040)
• Green Bay, Wisconsin
31 Oct 17
It's the last in a four book series. All the books are on Kindle.
