I Can't Believe this Happened! Should I Tell?

@bagarad (14283)
Paso Robles, California
February 2, 2018 4:57am CST
I got my new heart monitor two days ago to wear for two weeks. It attaches a chip to my chest above my heart. It has a wireless connection to a smartphone they gave me to use with it. Whenever I have an episode of anything happening with my heart, I can report it easily with the phone and it's recorded and sent to someone keeping track. I got my first opportunity to try it out that very night. I had a palpitation episode around 10:30 pm which lasted for a while. I pressed the button a few times, since I didn't know yet how often I needed to press it for a continuing episode. This one lasted until after 1 am. I took my extra half pill at 1. About midnight I got a phone call on my house phone from the people monitoring my device. They were letting me know they got the data and my doctor would probably contact me in the morning. They also answered some questions. I finally got to sleep about 2 am after my pill kicked in and the episode stopped abruptly. The doctor called in the morning and finally decided it really might be that I needed a higher dose of medication. So he said I should take three pills a day at 8-hour intervals instead of the two at 12-hour intervals. I had been suggesting that was the solution since these episodes started in October after he had changed my dosage to the lower dosage. I think everything will be fixed now, but time will tell. No new episodes since I changed the dosage yesterday. But here's what happened today. I'm supposed to keep the monitor with me at all times, so I had it in my pants pocket, just as I did yesterday, but it was a different pair of pants and the pocket was positioned differently. When I had to use the bathroom, I had a problem. When I got up from the throne, the phone fell out of my pocket. Guess where it landed! Really! The phone was in the case like it is in the photo above. I dried everything off, and used a disinfecting wipe to clean off the case. But I'm not quite sure how to sterilize the phone itself. It still works. But I don't want to do something that will harm the surface. I've never had a smartphone before. I'm not supposed to clean the screen with anything unapproved. I'm not sure if I should report what happened when I turn the phone in. They must have a way to disinfect it between patients. What would you do? Note: After this happened, I dug out my photographer's vest with lots of deep pockets you can close at the top. That's where my phone will go now when I'm at home.
15 people like this
15 responses
@Morleyhunt (21744)
• Canada
2 Feb 18
Now that is a Dilemna....I've never had my smartphone land in the drink....but it's hot the floor beside the commode a few times. Oops. They really do seem to stand up to a lot of abuse. I would probably let them know when I turned the phone in at the end of the test period. (I'd feel guilty if I didn't,many I don't like feeling guilty)
3 people like this
@bagarad (14283)
• Paso Robles, California
2 Feb 18
It seems to be the consensus that I should tell. Meanwhile I'll try to see if there's a good way to get the germs off. I at least sanitized the case.
1 person likes this
@Morleyhunt (21744)
• Canada
3 Feb 18
@bagarad I'm sure it's happened before. I hear so many stories of cellphone that went for an unexpected swim.
1 person likes this
• United States
2 Feb 18
i'd mention it.then they can decide what to do from there. they're supposed to be giving me one of those too..hmm..they didn't say anything about wifi.
3 people like this
@bagarad (14283)
• Paso Robles, California
2 Feb 18
There are many kinds of monitors. I wore a Holter monitor for 24 hours last month, but I needed a longer time frame so they gave me this one.
1 person likes this
@shaggin (72140)
• United States
2 Feb 18
Oh man well thankfully it did not break it. I would mention it when you do return it but they are very germy so I assume they have a way they deeply disinfect them before giving them to the next patient.
2 people like this
@bagarad (14283)
• Paso Robles, California
2 Feb 18
Right. They must occasionally go to people who have the flu or some other contagious illness, so I'd think they would find a way to get the germs off between patients.
2 people like this
@andriaperry (116936)
• Anniston, Alabama
3 Feb 18
Yes tell! They will know how to clean it properly.
2 people like this
@bagarad (14283)
• Paso Robles, California
6 Feb 18
I'm sure they will. I'm pretty sure they clean it after every new patient.
@Hannihar (130218)
• Israel
2 Feb 18
Good idea to put the phone where it will not fall into the toilet again. I am glad you did not have new episodes after the medication was changed.
2 people like this
@bagarad (14283)
• Paso Robles, California
6 Feb 18
@Hannihar Things are much better now.
1 person likes this
@bagarad (14283)
• Paso Robles, California
2 Feb 18
Actually, I did have a short one about 4 am this morning. I think it was caused by the stress the phone gave me while I was trying to get to sleep.
1 person likes this
@Hannihar (130218)
• Israel
4 Feb 18
@bagarad I hope you are ok Barbara.
1 person likes this
@Courage7 (19633)
• United States
2 Feb 18
I am so sorry this happened..I would be furious. I also am sorry for your heart condition..I am not sure what to say about the phone and disinfecting. And yes I would mention it..do you have phone insurance to get a new one?
2 people like this
@bagarad (14283)
• Paso Robles, California
2 Feb 18
The phone isn't mine. It belongs to the maker of the heart monitor. Fortunately, the phone wasn't damaged. It's still sending messages related to the monitor.
2 people like this
@Courage7 (19633)
• United States
2 Feb 18
@bagarad Perfect but I would be worried about the germs now
@KrauseHome (36448)
• United States
3 Feb 18
Glad that when your doctor upped the medication that did help, but I would say something when returning the phone to make sure it is disinfected etc right for the next patient they want to have this.
1 person likes this
@bagarad (14283)
• Paso Robles, California
6 Feb 18
They probably have a special lens cloth for this purpose but I wasn't sure mine was safe for the phone surface so I just used it on the case.
@BarBaraPrz (47343)
• St. Catharines, Ontario
2 Feb 18
Some years ago I wore a heart monitor for a day, and it was taped to my side. No chance of it falling in the toilet.
2 people like this
@bagarad (14283)
• Paso Robles, California
2 Feb 18
My actual monitor is taped to my chest above my heart. The phone just records its input and sends it to a monitoring group.
2 people like this
@Sreekala (34312)
• India
2 Feb 18
I think that is a common mistake among all of us. Don't worry much on the same, it won't help. Try to fix the problem if it stopped working. Take care of your health.
1 person likes this
@bagarad (14283)
• Paso Robles, California
2 Feb 18
Fortunately, the phone works fine. Unfortunately it works almost too well.
1 person likes this
@Sreekala (34312)
• India
3 Feb 18
@bagarad Good to know it works fine.
@allknowing (136562)
• India
2 Feb 18
If it works I suppose all is well with the phone. I would not bother. I normally clean my computer and the peirpherals with surgical spirit. It is safe.
1 person likes this
@bagarad (14283)
• Paso Robles, California
6 Feb 18
What is surgical spirit?
1 person likes this
@marlina (154131)
• Canada
2 Feb 18
I would mention it for sure.
2 people like this
@bagarad (14283)
• Paso Robles, California
2 Feb 18
I probably will tell them. At least the phone works.
@Srbageldog (7716)
• United States
3 Feb 18
Now I am wondering how often medical equipment gets dropped into the toilet! Definitely let them know, they will know what to do.
1 person likes this
@bagarad (14283)
• Paso Robles, California
6 Feb 18
I hope they get a good laugh when I tell them. The handbook says not to take the phone into the bathroom when I shower, but it says nothing about the rest.
1 person likes this
@bagarad (14283)
• Paso Robles, California
9 Feb 18
@Srbageldog I wish I had been able to laugh!
1 person likes this
• United States
8 Feb 18
@bagarad I'm sure they'll get a big laugh. At least I know I would laugh over it.
1 person likes this
@JudyEv (340223)
• Rockingham, Australia
4 Feb 18
I'd tell them. It is just easiest and then you can forget about it and not worry any more. It probably happens more frequently than you might imagine.
1 person likes this
@bagarad (14283)
• Paso Robles, California
6 Feb 18
I will, when I turn it in.
1 person likes this
@Lexibeby (425)
• Oakland, California
6 Feb 18
Put it in a bowl of Rice for 15 min and in front of heater for 2 mins Max... And that will collect the moisture from device. That happen to me at an Conference and immediately I took out battery and Prayed... Worked for an month or so... Good luck
1 person likes this
@bagarad (14283)
• Paso Robles, California
9 Feb 18
I can't take the battery out. It's monitoring me 24/7 until next Tuesday.
1 person likes this
@bagarad (14283)
• Paso Robles, California
11 Feb 18
@Lexibeby The monitor works just fine. It wasn't damaged. It's communicating with support. It's just not very sanitary.
1 person likes this
@Lexibeby (425)
• Oakland, California
11 Feb 18
@bagarad Oh Ok .. Perhaps a replacement is what they should send! You dont want to go without and send a secondary monitor.
1 person likes this
@mezvinsky (406)
• Abuja, Nigeria
2 Feb 18
Ma this is really the devil in action, you can be sick any longer, you're healed.
1 person likes this
@bagarad (14283)
• Paso Robles, California
2 Feb 18
We'll see.