Yeah they delivered.it..to the neighbor!
By snowy
@snowy22315 (180678)
United States
September 10, 2018 6:51pm CST
So, I get my cat's food delivered here from Chewy.com. It is the cheapest way to buy it, as it is a prescription food. I knew the order had shipped awhile back..so I checked on it today..to my dismay it said it was delivered on the 7th! I double checked..no box..Then I was thinking, maybe my neighbors have it. No one lives across the street, but they show up there periodically when the weather is warm, and they can boat. There it was by their door! One other time I was expecting a package it ended up there. FedEx knows where this place is..but now Chewy is using some Laser Shipping company or something. Thank Goodness I found it..because that food is not cheap. I try to go to Laser Shipping or whatever it was to complain and I just got a robot asking the same info..over and over..I am not happy. I am actually hoping to switch the cat to another brand, but if I do get more food from Chewy..I am gonna tell them I was less than thrilled with their choice of shipper.
6 people like this
6 responses
@snowy22315 (180678)
• United States
11 Sep 18
They get confused because my house number seems like it should be on the opposite side of the street. But I do have the numbers on the post that holds my mailbox.
1 person likes this
@NJChicaa (119610)
• United States
11 Sep 18
@snowy22315 UPS has been doing it to us for years. My neighbors are elderly so I always have to go over there to get the stuff which I totally don't mind. Just annoying.
1 person likes this
@snowy22315 (180678)
• United States
11 Sep 18
@NJChicaa When I got over there even though it was partially protected..the box was wet..and had come open. Although everything inside was dry and intact thankfully.
1 person likes this
@snowy22315 (180678)
• United States
11 Sep 18
Well, I would have reported it to the credit card company. It was already paid for. It wasn't my fault it was mis delivered.
1 person likes this
@aureliah (24316)
• Kenya
12 Sep 18
@snowy22315 Okay at least you finally found it
1 person likes this
@allen0187 (58582)
• Philippines
11 Sep 18
At least you got your cat food. I do agree that you should give the company a piece of your mind.
1 person likes this
@snowy22315 (180678)
• United States
11 Sep 18
They could have let me know they were using a new providsr. I would have been more on the lookout for the box.
1 person likes this
@marguicha (222994)
• Chile
11 Sep 18
When I buy Luna´s food online, the shipping must be received by me as I pay upon receiving.
1 person likes this
@snowy22315 (180678)
• United States
11 Sep 18
I don't think they do that in this country anymore. It used to be an option at one time.
@Marilynda1225 (82791)
• United States
11 Sep 18
At least you found your package but it has to be annoying to have to hunt it down instead of it being delivered correctly.
1 person likes this
@snowy22315 (180678)
• United States
11 Sep 18
Yes, and it was sitting over there for 3 days! partially in the rain..
@snowy22315 (180678)
• United States
11 Sep 18
Yeah well since it has happened before I thought it a good bet it would be there.
1 person likes this