I am livid

TV PIXABAY

@marlina (154131)

Canada

October 6, 2018 10:32am CST

I am livid. After spending almost 60 minutes with my cable/phone/internet company, solving some problems, well this morning I found out that they lied to me. That means that I have to again, spend some valuable time talking with a worker there and trying (again) to fix things. I really do not want to change company, but might have to if they continue their nonsense. I am waiting a bit to calm down and then when I am,I will again start the long process of solving my situation. Another frustrating day.

32 people like this

32 responses

Vicki, #1 Creek Girl

@1creekgirl (41447)

• United States

6 Oct 18

I totally know how you feel. I went through such frustration dealing with DIRECTV.

5 people like this

@FourWalls (68102)

• United States

6 Oct 18

“Hate” is a strong word. I hate Direct TV. They billed me for six months for service I never had.

3 people like this

@marlina (154131)

• Canada

6 Oct 18

@1creekgirl, So DIRECT TV is also "not nice".

2 people like this

@marlina (154131)

• Canada

6 Oct 18

@FourWalls , Wow! This is absurd!

1 person likes this

@NJChicaa (119647)

• United States

6 Oct 18

That is terrible. I hope that it gets straightened out today.

3 people like this

@marlina (154131)

• Canada

6 Oct 18

@NJChicaa , Might wait for tomorrow morning when my head is clearer.

1 person likes this

@jaboUK (64354)

• United Kingdom

6 Oct 18

How annoying for you, especially as you'd spent so long on the phone.

2 people like this

@marlina (154131)

• Canada

6 Oct 18

It looks like I am far from being the only one with this problem.

2 people like this

Valerie J. Routhieaux

@just4him (317089)

• Green Bay, Wisconsin

8 Oct 18

I'm sorry things aren't going well with your cable company. I hope you can get it solved. You might need to change providers. I needed to do that and was happy with the results.

1 person likes this

@marlina (154131)

• Canada

8 Oct 18

Glad that you had better luck.

1 person likes this

@marlina (154131)

• Canada

9 Oct 18

@just4him , I am hesitant to change for now.

1 person likes this

Valerie J. Routhieaux

@just4him (317089)

• Green Bay, Wisconsin

9 Oct 18

@marlina Changing companies was the answer for me.

1 person likes this

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@Courtlynn (67085)

• United States

15 Oct 18

Yikes, so sorry. Hope you were able to get it fixed

1 person likes this

@marlina (154131)

• Canada

15 Oct 18

Thanks and yes, I was.

1 person likes this

@marlina (154131)

• Canada

16 Oct 18

@Courtlynn , Thanks

1 person likes this

@Courtlynn (67085)

• United States

16 Oct 18

@marlina great!

1 person likes this

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@Hannihar (130218)

• Israel

7 Oct 18

@marlina I am sorry you are having trouble with your cable company. For a long time I wanted to switch companies but there was not another one until Netfiix came to Israel. I got a new TV and my technician helped me set things up. When I had a problem with Netflix my technician helped me solve it. I love Netflix and it is cheaper than the cable company i had here.

1 person likes this

@marlina (154131)

• Canada

7 Oct 18

Glad that you are happy.

1 person likes this

@marlina (154131)

• Canada

7 Oct 18

@Hannihar , I am still thinking of joining Netflix. Not made up my mind yet.

1 person likes this

@Hannihar (130218)

• Israel

7 Oct 18

@marlina I love Netflix.

1 person likes this

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@LovingMyBabies (85288)

• Valdosta, Georgia

7 Oct 18

I'm sorry, I hope it can get fixed for you soon.

1 person likes this

@marlina (154131)

• Canada

7 Oct 18

Thanks,

1 person likes this

@LadyDuck (471459)

• Switzerland

6 Oct 18

We had to fight with our TV/phone/Internet company the last November, we had a lot of problem, but they finally fixed everything.

1 person likes this

@marlina (154131)

• Canada

6 Oct 18

@LadyDuck, From what I read, lots of people had to deal with those problems.

1 person likes this

@marlina (154131)

• Canada

7 Oct 18

@LadyDuck , I see.

1 person likes this

@LadyDuck (471459)

• Switzerland

7 Oct 18

@marlina They wanted to give to everyone free TV over Internet and then they were obliged to upgrade all the cables because the Internet had become too slow.

1 person likes this

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@amadeo (111938)

• United States

6 Oct 18

This is tough and understand that you do not want to change. Good luck later on in the da y

1 person likes this

@marlina (154131)

• Canada

6 Oct 18

@amadeo, I have decided to wait for tomorrow morning to call again. Still in a nasty mood right now.

@marlina (154131)

• Canada

6 Oct 18

@amadeo , I know, it is taking me too long. But a few things have happened today that did not help.

@amadeo (111938)

• United States

6 Oct 18

@marlina okay do understand this.But you need to get out of this mood.LOL.song

1 person likes this

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@Elizaby (6902)

• Pensacola, Florida

10 Oct 18

Let them know that if they continue to give you the go around and not fix the problem that you will change companies

1 person likes this

@marlina (154131)

• Canada

10 Oct 18

@Elizaby, I did mention this to them and their attitude changed.

1 person likes this

@paigea (36317)

• Canada

7 Oct 18

That can be so frustrating. I hope they can help you quickly.

1 person likes this

@marlina (154131)

• Canada

7 Oct 18

@paigea, Thanks,

1 person likes this

@MarymargII (12422)

• Toronto, Ontario

8 Oct 18

I know how that feels having gone through it myself with many companies. Hold your ground with them and they should straighten it out.

1 person likes this

@marlina (154131)

• Canada

8 Oct 18

Thanks @Marymargll,

1 person likes this

@marlina (154131)

• Canada

9 Oct 18

@MarymargII , Sure!

@MarymargII (12422)

• Toronto, Ontario

9 Oct 18

@marlina Let us know what happens.

1 person likes this

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@thelme55 (77081)

• Germany

7 Oct 18

Sorry to hear about that. Good luck!

1 person likes this

@marlina (154131)

• Canada

7 Oct 18

@thelme55, thanks.

@JustBhem (70555)

• Davao, Philippines

6 Oct 18

That must be frustrating. I hope they can fix it right away.

1 person likes this

@marlina (154131)

• Canada

6 Oct 18

@JustBhem, Very frustrating and I haven't call them back yet, as something else came up and put me in a bad mood. So waiting to be calmer before I call them back.

1 person likes this

@JustBhem (70555)

• Davao, Philippines

7 Oct 18

@marlina That's great.

1 person likes this

@GardenGerty (160696)

• United States

7 Oct 18

That is both frustrating and exhausting.

1 person likes this

@FourWalls (68102)

• United States

6 Oct 18

I’m sorry. I think nearly everyone has suffered at the hands of a lying “customer service” agent. I hope you get things resolved.

1 person likes this

@marlina (154131)

• Canada

6 Oct 18

@FourWalls , I certainly hope that this time, they will do it right.

1 person likes this

@wolfgirl569 (106397)

• Marion, Ohio

6 Oct 18

Hope you get it fixed this time.

1 person likes this

@marlina (154131)

• Canada

6 Oct 18

Thanks

@JudyEv (340216)

• Rockingham, Australia

7 Oct 18

Some of these companies don't know the meaning of the word 'service'.

1 person likes this

@Shiva49 (26686)

• Singapore

6 Oct 18

Being lied to is the pits. They should have been truthful and more helpful - siva

1 person likes this

@marlina (154131)

• Canada

6 Oct 18

@Shiva49 , It is the pits.

1 person likes this

@olliesmum (828)

• Norwich, England

6 Oct 18

I can feel your pain. I've recently had a problem with our satellite TV company. Took an hour to work through the website for a contact number, then go through 20 questions to get hold of the right person. That person arranged an engineer visit the Friday before last but nobody turned up so had to go through the whole rigmarole again. Thankfully it finally got sorted last Friday.

1 person likes this

@marlina (154131)

• Canada

6 Oct 18

@olliesmum , I feel your frustration.