Valid ID required

Quezon City, Philippines
October 14, 2018 12:28pm CST
I was about to log in to my paypal account when suddenly a window opens asking me to verify my account with a valid ID either Passport or Drivers license which I don't have both. I tried uploading a valid ID here in our country but failed. Are there some of you who has thos kind of trouble and how do you fix the issue?
3 people like this
3 responses
@hillhjill (23717)
• United States
14 Oct 18
I had to upload and ID picture to them and had no problem with it, but always be careful and call them to see if they can help you that way.
1 person likes this
• Quezon City, Philippines
14 Oct 18
Any valid ID will do?
1 person likes this
• Quezon City, Philippines
14 Oct 18
@hillhjill I see, I will surely upload my ID later.Thanks for the good news.
1 person likes this
@hillhjill (23717)
• United States
14 Oct 18
@twentysix76 That's all I have is a state ID and they took it with no problem.
1 person likes this
@popciclecold (38637)
• United States
14 Oct 18
That happened to me about two weeks ago, I called paypal turned out I needed to change password. But be careful sometimes it's a scam.
1 person likes this
• Quezon City, Philippines
14 Oct 18
I have change my paypal pasword earlier but same thing happens when I log in again. :-(
@jstory07 (139579)
• Roseburg, Oregon
14 Oct 18
I have never had that problem. You can call paypal direct.
1 person likes this