"The ice cream was too cold."
@VivaLaDani13 (60794)
Perth, Australia
July 9, 2019 5:09am CST
Was just talking to my brother about something so stupid. It made me laugh yet at the same time shake my head with how stupid people can be.
My brother used to be a store manager at Hungry Jacks ( which is the Aussie version of Burger King ). One night he received a phone call from a woman who wanted to complain about how the "ice cream was too cold."
My brother didn't know how to respond to this but eventually said "It's ice cream. It's supposed to be cold." To which she replied "Don't be a smarta$$." 
He said "I'm not being a smarta$$. The ice cream machine is set at the correct temperature. If I was getting complaints about the taste of the ice cream then I would do something about it."
She told him that she would be ringing head office the next day to which she did only to be told the same thing. That it's a cold product and supposed to be cold.
Some people....really love to complain. Have you ever received or heard a really stupid complaint before?
He said "I'm not being a smarta$$. The ice cream machine is set at the correct temperature. If I was getting complaints about the taste of the ice cream then I would do something about it."
She told him that she would be ringing head office the next day to which she did only to be told the same thing. That it's a cold product and supposed to be cold.
Some people....really love to complain. Have you ever received or heard a really stupid complaint before?29 people like this
31 responses
@TiarasOceanView (70022)
• United States
9 Jul 19
Yes once when I was a server, the lady said do not call me Ma´am. I said okay Sir.
7 people like this
@TiarasOceanView (70022)
• United States
9 Jul 19
@VivaLaDani13 She said nothing at all just made a wicked face.
3 people like this
@VivaLaDani13 (60794)
• Perth, Australia
9 Jul 19
@TiarasOceanView LOL! That is classic! I love that! How did she react to that? Oh to be a fly on the wall then!
3 people like this
@VivaLaDani13 (60794)
• Perth, Australia
9 Jul 19
@LadyDuck lol! I have no idea what this woman wanted. Such an odd thing to ring up about. I already said it to another MyLotter in this post but I wondered if she has ever complained about coffee being too hot. 
I actually love fried ice cream. Have you have had it before? I get it almost every time we have Chinese.
I actually love fried ice cream. Have you have had it before? I get it almost every time we have Chinese.3 people like this
@VivaLaDani13 (60794)
• Perth, Australia
9 Jul 19
@LadyDuck lol that's what my dad said tonight when he heard the story!
4 people like this
@hereandthere (45645)
• Philippines
9 Jul 19
i wonder where she buys ice cream that's warm? 
1 person likes this
@hereandthere (45645)
• Philippines
9 Jul 19
@VivaLaDani13 i let ice cream melt a little so it doesn't feel as cold. same with coffee. i like it warm, not hot.
1 person likes this
@VivaLaDani13 (60794)
• Perth, Australia
9 Jul 19
@hereandthere LOL! I would love to know any other complaints she has made that were just as silly as this ice cream one. I wonder if she's ever complained of coffee being too hot lol
1 person likes this
@VivaLaDani13 (60794)
• Perth, Australia
9 Jul 19
@hereandthere That is fair enough. I know that sometimes people prefer warm coffee and some like it extra hot. I can't let ice cream melt lol I need it to be very cold and not runny at all. I hope my comment didn't come across as me thinking people who want warm coffee rather than really hot weird. I just mean that this ice cream woman seems the type to complain about odd things.
1 person likes this
@Hannihar (130213)
• Israel
9 Jul 19
@VivaLaDani13
That is really something. He had the right comback that the head office agreed with.
1 person likes this
@VivaLaDani13 (60794)
• Perth, Australia
9 Jul 19
@Hannihar I agree. She took it as it being a smarta$$ comment when really it's a logical response. 
1 person likes this
@VivaLaDani13 (60794)
• Perth, Australia
10 Jul 19
@Hannihar That is definitely a possibility. I always consider that when I hear of customers going off but I still can't help but think about how silly the words are that come out of their mouths.
1 person likes this
@Hannihar (130213)
• Israel
10 Jul 19
@VivaLaDani13
How he answered really made sense. Maybe she was in a bad mood when she complained and took it out on him.
1 person likes this
@amandajay (23264)
• New Zealand
10 Jul 19
haha gobbling brother.. I can imagine. You should have microwave that for few seconds. lol
1 person likes this
@VivaLaDani13 (60794)
• Perth, Australia
10 Jul 19
@amandajay That's the one! I wonder how she would have reacted if putting it in the microwave was suggested to her. 
That's the one! I wonder how she would have reacted if putting it in the microwave was suggested to her. 1 person likes this
@VivaLaDani13 (60794)
• Perth, Australia
11 Jul 19
@amandajay aw Amanda I am so sorry! I will admit I too am going through a crappy thing right now so I know laughing is needed in times like this. I wish I could help you. Please remember me if you ever want to vent or discuss anything on your mind. I'm not saying this to pry I'm saying this because I know what it's like to deal with things alone. So I am here for you if you ever want to talk about anything.
1 person likes this
@amandajay (23264)
• New Zealand
11 Jul 19
@VivaLaDani13 haha I'm laughing here alone. omg... this is so funny, and thanks for making me relaxed in this bad situation...(im going through a bad situation at the moment)
1 person likes this
@LowRiderX (22903)
• Serbia
9 Jul 19
Some people are bored in their lifeIs she sure she wanted ice cream instead of soup?
Is she sure she wanted ice cream instead of soup?2 people like this
@VivaLaDani13 (60794)
• Perth, Australia
9 Jul 19
@LowRiderX I agree! I swear some people just want to complain just for the sake of complaining!
Maybe she is confused of what ice cream actually means.
Maybe she is confused of what ice cream actually means.1 person likes this
@VivaLaDani13 (60794)
• Perth, Australia
9 Jul 19
@LowRiderX There sure are many like this. It's often really hard to have a rational conversation when they are being so irrational.
1 person likes this
@LowRiderX (22903)
• Serbia
9 Jul 19
@VivaLaDani13 Who knows what's in her head. But unfortunately there are such people
1 person likes this
@smileyhema (4606)
• United States
10 Jul 19
Haha! That's so funny.. heights of atrocities.. ;)
Your brother must have asked her to bring the ice cream and heat it in front of her and ask her if that's all fine now.
The first word says it all - “ICE” and in my life I've seen that to be cold only.. 
1 person likes this
@smileyhema (4606)
• United States
11 Jul 19
@VivaLaDani13 Haha, but it was definitely a funny read. :=)
1 person likes this
Sure made me laugh too! @VivaLaDani13 (60794)
• Perth, Australia
10 Jul 19
@smileyhema lol I completely agree with you Hema!!
1 person likes this
@VivaLaDani13 (60794)
• Perth, Australia
9 Jul 19
@simone10 Oh how I wish I could hear some of these stories lol They can be really entertaining!
1 person likes this
@simone10 (54187)
• Louisville, Kentucky
11 Jul 19
@VivaLaDani13 yes they can be! Sad, amazing and shocking at times.
1 person likes this
@Daljinder (23236)
• Bangalore, India
10 Jul 19
People!! She probably also need to get her too sensitive teeth checked out.
1 person likes this
@VivaLaDani13 (60794)
• Perth, Australia
10 Jul 19
@Daljinder She definitely needs something checked out!
1 person likes this
@Janet357 (75646)
•
9 Jul 19
@VivaLaDani13 just imagine if you were her hubby or daughter or what.
1 person likes this
@VivaLaDani13 (60794)
• Perth, Australia
9 Jul 19
@Janet357 oh man! I'd be so embarrassed if this woman was related to me!
I'd be so embarrassed if this woman was related to me!1 person likes this
@VivaLaDani13 (60794)
• Perth, Australia
9 Jul 19
@Mulidi HAHA! Well it does make me wonder what sort of ice cream she prefers. Melted maybe? lol I don't know. Such an odd complaint!
1 person likes this
@VivaLaDani13 (60794)
• Perth, Australia
9 Jul 19
@Mulidi Hot one would be gross lol Maybe she wanted milk then.
1 person likes this
@Mulidi (1981)
• Cruz Bay, Virgin Islands (U.S.)
9 Jul 19
@VivaLaDani13 she need hot one and she can't complain about that
1 person likes this
@Nakitakona (56486)
• Philippines
9 Jul 19
What a coincidence, I have just come up several stupid quotes such as: Don't close your eyes for you can't see yourself in the mirror; Bald person doesn't have hair anymore.
1 person likes this
@VivaLaDani13 (60794)
• Perth, Australia
9 Jul 19
@Nakitakona lol that is just too funny!
1 person likes this
@raveeen (3457)
•
9 Jul 19
HAHAHAHAHA That made me laugh I remember my friend complaining about her Milk tea, the crew asked her what level of sugar, she chose "100%", then after she had a taste she's complaining why it is soo sweet!! hahaha I said don't be stup^d because she chose the 100% sugar level hahaha
Anyways, I love the bbq cheeseburger meal of Hungry Jack's
I remember my friend complaining about her Milk tea, the crew asked her what level of sugar, she chose "100%", then after she had a taste she's complaining why it is soo sweet!! hahaha I said don't be stup^d because she chose the 100% sugar level hahaha
Anyways, I love the bbq cheeseburger meal of Hungry Jack's 1 person likes this
@VivaLaDani13 (60794)
• Perth, Australia
9 Jul 19
@raveeen lol oh boy! Like you said, she chose it!
Is that the one with the BBQ sauce?
I really liked that cheeseburger with that cheese sauce on it. The burgers really are better at Hungry Jacks lol Not fond of their nuggets though.
1 person likes this
@VivaLaDani13 (60794)
• Perth, Australia
9 Jul 19
@raveeen Me too! 
I'm kinda off their Whoopers at the moment. For some reason they keep tasting like cleaning products lately. 
I'm kinda off their Whoopers at the moment. For some reason they keep tasting like cleaning products lately. 
@VivaLaDani13 (60794)
• Perth, Australia
9 Jul 19
@Starkinds lol I don't know what this woman wanted! Apparently ice cream is not right for her.
1 person likes this
@VivaLaDani13 (60794)
• Perth, Australia
10 Jul 19
@maclanis I completely agree with you! It really is stupid.
1 person likes this
@VivaLaDani13 (60794)
• Perth, Australia
11 Jul 19
@ramapo17 lol I'm glad you put a positive spin to it. Some really do say some laughable things.
1 person likes this
@andriaperry (117146)
• Anniston, Alabama
10 Jul 19
That is funny. That is like getting hot coffee and someone says it s to hot.
1 person likes this
@VivaLaDani13 (60794)
• Perth, Australia
10 Jul 19
@andriaperry haha that is exactly what crossed my mind too!
@sophie09 (34236)
• Indonesia
10 Jul 19
@VivaLaDani13 i think it was the most one i have ever heard
1 person likes this
