Did you ever pay because you had blind trust

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Few days back I had broken my phones display and then I rushed to the authorised service centre for its repair, they told me we can't give you job sheet for this as we don't have stocks but you can deposit phone and if we find it we will replace it, so I agreed and I had trust at service centre as they don't entertain much. it's costly though and enquired about the price to pay, i said OK but make sure you do give me on time and original display if not let me know of it. The very next day they said it's done and it was actually done through local shops which I came to know after wards as still they had no original display with them, out of joy I had paid all the amount which he asked me to. And I thanked my self as the very next day I had flight to catch and in these days we do lot more in journey with phone so. But upon reaching home I began to notice several issues as battery began to heat up, display not working as natural it should be and the charge could no longer stay for more than an hour,when I called the owner he said we have given you genuine product and if charge issue then change the battery also, I mean what the hell is it my blind trust for which I paid for, or its my mistake that I should have demanded the job sheet as it's company policy their tele caller executive told me