Good Business Ethics? I Wonder.
By Gitara
@Gita17112016 (3611)
Trinidad And Tobago
October 29, 2020 7:15pm CST
My sister in law who runs a Mini Mart (and my brother who runs a Bar) complains a lot about the neighbourhood’s businesses bad habits.
The neighbour’s daughter runs a Bar-B-Que sale on Fridays and Saturdays but do not provide change for her customer / clients. When someone comes with a hundred-dollar bill, she sends them to the Bar to make change, then she sells her box- dinners.
The Lotto booth (National Lottery booth) lady is even worse. She rents a place to the front of the bar and absolutely do not provide change or redeem the winning tickets. She sends them to the Bar for change and refuses to redeem the winning tickets, rather sending them to another Lotto booth who complains that the ticket was not bought there. Customers having to redeem their tickets elsewhere will obviously buy their new tickets there. Why go to a place where they can’t deliver? So, she is harming herself in the long run.
Now, do you think that is right? My brother has his own customers to provide change for and find it stressful to support two other businesses. Should he tell that that they should provide their own change (which will cause conflict) or should he just keep quiet? What do you think?
Credited: Picture taken from the free internet. TT dollars and cents.
3 people like this
6 responses
@hereandthere (45645)
• Philippines
30 Oct 20
there is a salon here that has a sign that says they cannot entertain customers who pay with a 500 peso bill for a 50 peso haircut
2 people like this
@Gita17112016 (3611)
• Trinidad And Tobago
2 Nov 20
Yes, my sister in law is really frustrated too. It not one customer, but 90%!
1 person likes this
@Gita17112016 (3611)
• Trinidad And Tobago
2 Nov 20
@hereandthere It is sad we have to remind people of simple common courtesies.But a good suggestion too.
1 person likes this
@Gita17112016 (3611)
• Trinidad And Tobago
30 Oct 20
What about providing change to people who are not your customers? Would you do that?
1 person likes this
@TheHorse (218548)
• Walnut Creek, California
30 Oct 20
@Gita17112016 Depends on what I had in the drawer.
1 person likes this
@hereandthere (45645)
• Philippines
30 Oct 20
can the second lotto booth owner complain to the higher ups about the practices of the first lotto booth owner?
1 person likes this
@Gita17112016 (3611)
• Trinidad And Tobago
2 Nov 20
Individual booth owners are owned by different people. The thing is that those who reimburse money get paid for it in percentage ... therefore to chase away customers is just plain bad business ethics.
Actually the one who refused to pay and the one who complains to pay but pays, is rule by profit and loss (which is the decisive factor) so they is no one to complain to! Paying out money to winners also earn money to lotto booth owners ...they are just being ignorant.
1 person likes this
