Ordered a new camera lens -- got a carburetor?????

Tweet

Okay, 2020 is over unless it is now December 43rd. I ordered an expensive camera lens from a company that had some pretty high ratings back on December 30th, (maybe that was the problem, that was in 2020).. Well, they had evidently lost the order and on January 5th I had to call them to remind them that they had my money and I didn't have my lens. Nor did they even show it had been shipped. Got a vague letter back about the holidays and a promise it would be shipped that day. Okay, so they shipped it. The package arrived last night, corner caved in, and someone, I assume UPS, had retaped. I questioned that it was damaged when I saw it, so the driver asked if I wanted to inspect the contents. For the amount of money I had in this, I answered H*** Yes. I opened the box to find a single barrel carburetor inside, very poorly packed to boot. Naturally, I refused to accept delivery. I used to work for UPS and stuff like this happens on occasion. Either there were some boxes that got ripped open by machinery, and the "re-wrap" people got things mixed up as to what went into which box, or someone took the lens and substituted a carburetor. I'd like to believe it was all an error on a re-wrap clerk's part. I sure hope that the camera company had insurance on it because they are out a bunch of money. I contacted them last night and asked them to reship the lens or refund my money. -- of course, I can always charge back the credit card but I want to give them the chance to fix the issue first. Edited to add Update: When I finished posting this, I got a notice of planned delivery for 1/18/21. I assume they are shipping out a new lens but I have not gotten an email yet from them.