Our internet wasn't working until 9:30 am
By Marsha
@MarshaMusselman (38865)
Midland, Michigan
January 14, 2021 7:50am CST
Many times when we lose the internet it can be fixed by a simple reset but last night we lost both the phone and internet. And, resetting it didn't do a thing to restore it.
I was able to mylot for a little on my data but shortly after that too wouldn't let me in. Before we went to bed we got our phones back but this morning still no internet. Although, at present I can mylot.
I'll be away from the house later and can mylot while my crew is working. I'll need to call out provider to find out what's going on. They'll probably need to do a reset from their end.
I called them a bit ago and there was an outage in our area last night. She was able to reset out modem which was offline and then reset the router from her end and now we're fine.
12 people like this
11 responses
@MarshaMusselman (38865)
• Midland, Michigan
14 Jan 21
It is and it doesn't happen often or when it does it can easily be reset from the router or computer sometimes. At least it's now back again.
2 people like this
@HazySue (39268)
• Gouverneur, New York
16 Jan 21
@MarshaMusselman I am glad to hear it's back.
1 person likes this
@Marilynda1225 (82799)
• United States
14 Jan 21
Its a headache when the internet goes out but glad its back now
3 people like this
@MarshaMusselman (38865)
• Midland, Michigan
14 Jan 21
Is an easy fix sometimes but this time with the cable company doing the work it was easier than I expected. Years ago I used to have to unplug from one thing and plug into the computer tower to see if there modern was working. That meant moving loads of stuff away to even get to the back.
This time it took all of a few minutes for the fall to reboot things from her end.
1 person likes this
@MarshaMusselman (38865)
• Midland, Michigan
15 Jan 21
I think when the area in town list service it tried something in our modem and it took them doing something on their end. I'm glad it was a simple fix.
1 person likes this
@just4him (317089)
• Green Bay, Wisconsin
16 Jan 21
@MarshaMusselman I'm glad it was too.
1 person likes this
@MarshaMusselman (38865)
• Midland, Michigan
14 Jan 21
I'm glad it is too because before it was I never knew how long I could mylot before being told ' no more internet'.
1 person likes this
@MarshaMusselman (38865)
• Midland, Michigan
14 Jan 21
At least it's only lasted the end of yesterday and the beginning of today before it for fixed
1 person likes this
@MarshaMusselman (38865)
• Midland, Michigan
14 Jan 21
Is back to working again. The provider has to reboot it from their end.
@snowy22315 (180770)
• United States
14 Jan 21
That must be frustrating. In the next county south of here they had a provider doing something with their system that knocked out peoples phone and internet for 3 days! I am glad I know about that. I would never use that provider. Talk about poor customer service!!
1 person likes this
@MarshaMusselman (38865)
• Midland, Michigan
14 Jan 21
The whole system was down in the area last night but it's totally running again after they fixed it modem and router from their end this morning.
1 person likes this
@MarshaMusselman (38865)
• Midland, Michigan
15 Jan 21
It doesn't happen much which is good but it's never a good time when it does.
1 person likes this
@crazyhorseladycx (39509)
• United States
18 Jan 21
i'd count such's a blessin', but glad ya found the troubles'n that gal 'twas able to remedy yer troubles remotely.
1 person likes this
@MarshaMusselman (38865)
• Midland, Michigan
20 Jan 21
I was happy about that. That it was a simple fix.
1 person likes this
@arunima25 (87806)
• Bangalore, India
14 Jan 21
Oh! That must be frustrating... Internet has become a necessity these days. We feel paralyzed without it. Hope the issue is resolved soon.
1 person likes this
@MarshaMusselman (38865)
• Midland, Michigan
14 Jan 21
I called the cable company and they took care of it this morning, thanks.
