When Customers Order The Wrong Item

Philippines
May 15, 2021 1:30am CST
I was at KFC and ordered their strawberry panna cotta with my chicken and rice meal. As I carried my tray away, I heard the male customer at the next counter ordering a strawberry banana, but the crew said they don't have that item. I have a feeling the customer was referring to McDonald's strawberry banana sundae, which another mylotter, Allen, posted about. Have you ever ordered the wrong item at the wrong store then realized your mistake? Or have you been the staff or crew dealing with customers insisting on having the wrong item?
8 people like this
9 responses
@erictsuma (9726)
• Mombasa, Kenya
15 May 21
Yes I have experienced that and I returned the order after realizing I ordered the wrong item. Have a nice weekend.
2 people like this
• Philippines
15 May 21
How soon are you allowed to return an item so you can have your money back?
1 person likes this
@yoalldudes (35037)
• Philippines
15 May 21
Oh haha yes. I ordered chickenjoy at Mcdo
1 person likes this
@yoalldudes (35037)
• Philippines
20 May 21
@merrybelle2021 She just corrected me. They arerequired to be polite at all times LOL. It must be taxing
1 person likes this
• Philippines
15 May 21
Should be Chicken McDo! How did the crew react?
• Philippines
20 May 21
@yoalldudes True. Same with staff at groceries, payment centers, banks, and pharmacies.
@allen0187 (58582)
• Philippines
15 May 21
On occasion, I've ordered the Champ of Jollibee in McDonald's. Not a proud moment.
1 person likes this
@allen0187 (58582)
• Philippines
15 May 21
@merrybelle2021 I guess they are. The Big Mac's today are as good as previous years. The double cheeseburger is good but I wish what they'll have is the double cheeseburger deluxe.
1 person likes this
• Philippines
15 May 21
Oops! But they're probably used to it. Forgot to tell you, I also prefer McDo's double cheeseburger over the BigMac.
1 person likes this
@rakski (125897)
• Philippines
15 May 21
sometimes yes. honest mistake
1 person likes this
• Philippines
15 May 21
Exactly, and most likely they're used to it.
1 person likes this
@rakski (125897)
• Philippines
15 May 21
@merrybelle2021 oh yes, for sure!
1 person likes this
@florelway (23286)
• Cagayan De Oro, Philippines
15 May 21
Haven't experienced that lol. But most often I order Coke at establishments which are exclusively selling competitor's products, lol.
1 person likes this
@florelway (23286)
• Cagayan De Oro, Philippines
20 May 21
@merrybelle2021 that's true it has become the common name.
1 person likes this
• Philippines
20 May 21
Because Coke has become a generic name, like Colgate
1 person likes this
• India
15 May 21
Nope never happened with me because am good at these things but thanks for letting us know
1 person likes this
• Philippines
15 May 21
So you also have a good memory like Edison.
1 person likes this
• India
15 May 21
@merrybelle2021 haha not like him but not that bad either
1 person likes this
@AKRao24 (27424)
• India
15 May 21
Normally we order after refering either the display board or with the help of menu card so there are less chances of doing any mistakes while placing any order in any restaurant!
• Philippines
15 May 21
I do the same even if I ate there previously to check if there are new items I might be interested in.
1 person likes this
@AKRao24 (27424)
• India
15 May 21
@merrybelle2021 , Yes, food chains always keep on adding new dishes as per the taste of the local diners! This is mre with Mc Donald and also with KFC! So this style suits me!
1 person likes this
@thelme55 (77168)
• Germany
18 May 21
No, I have not yet ordered a wrong food or in a wrong store.
1 person likes this
@YrNemo (20255)
15 May 21
I did that often until the staff told me gently that their store didn't serve that (and my daughter pulled my sleeve, whispered, 'mom, McDonalds don't server that, only Hungry Jacks!'
1 person likes this
• Philippines
20 May 21
Must have embarrassed your daughter more