I'm having a hard time setting up smart control for appliances

@hotsummer (13837)
Philippines
June 29, 2021 9:35am CST
I have this gadget from tplink. I need to set it up on my smartphone and have it paired with the smart gadget. It should recognized our home wifi. But that's the problem. The gadget can't seem to pair up or connect to our WiFi. Its my first time to do this smart set up. Well i have this like cctv camera . It can't detect our wifi also so Istill can't use it also.
4 people like this
5 responses
@profree2019 (1218)
• Barquisimeto, Venezuela
29 Jun 21
I'd like to help you, but I don't know much about it. It would be good if you find someone who can help you to make it work properly.
1 person likes this
@hotsummer (13837)
• Philippines
30 Jun 21
It's okay there's so many tutorials on YouTube. I have found one actually and I understand it now.
1 person likes this
• Barquisimeto, Venezuela
30 Jun 21
@hotsummer It's a good idea to try it yourself.
• India
29 Jun 21
Cannot you ask the support team
1 person likes this
@hotsummer (13837)
• Philippines
30 Jun 21
Yes They have website for support
@m_audrey6788 (58472)
• Germany
29 Jun 21
Oh so sorry about that. I hope you can call some customer service hotline to help you out
• Germany
30 Jun 21
@hotsummer Oh ok. That`s good. You really must check everything before doing that for safety.
@hotsummer (13837)
• Philippines
30 Jun 21
Yes there's tutorial. I understand it now. Bit hard work. It's the first time to learn about the things I have read in how to enable my WiFi for smart control. Quite confusing at first. Need to check some tutorials on YouTube. It helped. I have not done it yet. Because doing so will open my all gadgets connected to my home WiFi open to vulnerabilities to attacks So I'm thinking if I could manage the risk before I do this. And if there are files on my computer and cellphones that I need to protect
1 person likes this
• Germany
30 Jun 21
@hotsummer Oh I see. If that is for the better then make it
@prashu228 (37524)
• India
29 Jun 21
better contact customer care
@hotsummer (13837)
• Philippines
30 Jun 21
Maybe you are good at this.
@Rashnag (30592)
• Surat, India
29 Jun 21
Oh ok. Hope you figure out soon. Have a good day
1 person likes this
@hotsummer (13837)
• Philippines
30 Jun 21
I'm figuring it out but I'm getting hesitant to do it
1 person likes this