Help!

@MissPiggy (1748)

Indonesia

January 5, 2022 12:15pm CST

I can't access my paypal account!

Well, I haven't opened it in YEARS, and I decided to log in but then there's this quick security check that meant to send a message to my phone. Problem is, I have changed my phone number, and the "help" doesn't help at all as it says I have to go to setting and change my number. But how can I go to setting if I can't even log in??

2 people like this

3 responses

Go Ask Alice / Admin

@GoAskAlice (5827)

•

5 Jan 22

You will have to contact PayPal/

4 people like this

@Vikingswest1 (6304)

• United States

5 Jan 22

https://www.paypal.com/us/smarthelp/contact-us/

https://www.paypal.com/us/smarthelp/contact-us/

4 people like this

@MissPiggy (1748)

• Indonesia

5 Jan 22

@Vikingswest1 thank you!!

2 people like this

@Vikingswest1 (6304)

• United States

5 Jan 22

1 person likes this

@RebeccasFarm (90295)

• Arvada, Colorado

5 Jan 22

You must contact Paypal themselves.

2 people like this

@MissPiggy (1748)

• Indonesia

5 Jan 22

Okay, I will.

Thanks anyway.

1 person likes this

@RebeccasFarm (90295)

• Arvada, Colorado

6 Jan 22

@MissPiggy Any results yet?

@LadyDuck (471968)

• Switzerland

6 Jan 22

As you cannot access your account, call PayPal Customer Service 1-888-221-1161 6:00 AM PT to 6:00 PM PT Monday through Sunday

2 people like this