I cannot get through to my medical provider.

@TheHorse (220267)
Walnut Creek, California
March 7, 2022 6:13pm CST
I tried to pick up some meds from my medical provider today on the way home from work. My doctor had not yet phoned in approval. So am without some of my meds. I got home and tried to email my doctor. All of the emails he has sent to me cannot be responded to. I was able to get though, by phone, to someone at my medical provider this afternoon, but their system was down, and he could not help me. He told me he was not equipped to call me back, and that I cannot call him back. If I die this afternoon or shoot up a shopping center, it is Kaiser's fault. But will Kaiser be held responsible? I am having trouble breathing, and am having other issues a well, but cannot get through to anyone to help me. I cannot even get through to what we used to call an "Advice Nurse." How can our medical system have sunk this low?
14 people like this
15 responses
• United States
8 Mar 22
Kaiser has a prescription hotline to get prescriptions approved at any pharmacy. Have you used that number? 1.800.611.1811.
4 people like this
@TheHorse (220267)
• Walnut Creek, California
8 Mar 22
I'm not sure if I have called that number. I have called so many numbers.
4 people like this
• United States
8 Mar 22
@TheHorse It likely involves a maze of menu options but it's worth a shot.
4 people like this
@TheHorse (220267)
• Walnut Creek, California
8 Mar 22
@Vikingswest1 Maybe I will try it. I cannot go on like this. I DO feel that I have more to contribute to society.
4 people like this
@LadyDuck (472060)
• Switzerland
8 Mar 22
I hope some US users can come to help you. We have an emergency line to call in case our doctor is not available.
3 people like this
@LadyDuck (472060)
• Switzerland
8 Mar 22
@TheHorse Our doctor is really good and helpful, but all the nurses at the local hospital are also helpful.
3 people like this
@TheHorse (220267)
• Walnut Creek, California
8 Mar 22
Our Advice Nurses are usually helpful. More so than many of our doctors.
3 people like this
@TheHorse (220267)
• Walnut Creek, California
8 Mar 22
@LadyDuck I wish our "front-line" doctors were more helpful here.
2 people like this
@BarBaraPrz (47672)
• St. Catharines, Ontario
8 Mar 22
If it's something I've been taking for a long time and the prescription has run out without me getting a renewal, the pharmacy has always contacted the doctor and gotten the renewal for me. And if I was completely out, the pharmacy was able to front me a couple days' worth.
2 people like this
@TheHorse (220267)
• Walnut Creek, California
8 Mar 22
I...am...happy...for...you... Thank you Kasier. Thank you foreign doctor If I die tonight, I will be ticked off.
2 people like this
@TheHorse (220267)
• Walnut Creek, California
8 Mar 22
@BarBaraPrz I am still alive as of this morning.
3 people like this
@BarBaraPrz (47672)
• St. Catharines, Ontario
8 Mar 22
2 people like this
@xander6464 (44421)
• Wapello, Iowa
8 Mar 22
How can our medical system have sunk this low? -----------It is because of idiots who keep voting against their own financial and medical best interests.
2 people like this
@xander6464 (44421)
• Wapello, Iowa
9 Mar 22
@TheHorse I bet you have.
2 people like this
@TheHorse (220267)
• Walnut Creek, California
8 Mar 22
Have I met those people?
2 people like this
@vandana7 (100603)
• India
11 Mar 22
You bring me to the thought that people should only vote on issues that they understand. So it is issues they should vote on not for a party or individual. How can elderly retired person be concerned about unemployment? Or a doctor know the issues relating to fisheries or farming? We need to change the way we vote for democracy to truly be democracy. Otherwise, our voices die under hero worship.
2 people like this
@DaddyEvil (137602)
• United States
8 Mar 22
I'm sorry you're having trouble with getting your meds. I hope you can get them soon. I was having the same type of problems a few weeks ago. It's extremely annoying! I've set my meds up now so they're automated. I switched everything to the local Walmart pharmacy. When my meds are due, they send me a text message asking if I want to refill them. I type "yes" and send the message back. They send me another text telling me the prescriptions are ready. I go pick them up. When Covid started, my doctor wanted me to use an app to talk to her for medical appointments. I told her my phone wouldn't run the app. I'm not paying for someone to "see" me over the phone and prescribe meds to me. She can see me in person and earn her fee.
2 people like this
@DaddyEvil (137602)
• United States
8 Mar 22
@TheHorse I hope you can, too. You might talk to your doctor's office and see if they can suggest something. You never know. They might know of a delivery service you can use out there that's low enough cost that you won't mind it if you can get your meds when you need them.
2 people like this
@TheHorse (220267)
• Walnut Creek, California
8 Mar 22
@DaddyEvil I have asked if I can pick them up at the pharmacy. It's on the way home from the preschool.
2 people like this
@TheHorse (220267)
• Walnut Creek, California
8 Mar 22
I hope I can schedule an appointment with this guy at some point.
2 people like this
@LindaOHio (181717)
• United States
8 Mar 22
I would be frustrated beyond belief. You MUST have another option. What about the insurance company. Explain your dilemma to them; and maybe they would have a suggestion. And what did he mean that he is "not equipped to call you back"? That's BS.
2 people like this
@vandana7 (100603)
• India
11 Mar 22
@LindaOHio Small kids hold their breath to get adults to listen to their wishes. Pony has plenty of expert teachers in that technique.
1 person likes this
@TheHorse (220267)
• Walnut Creek, California
8 Mar 22
It would seem so. At least I'm breathing better today. I think it was just anxiety caused by not being able to get through to my medical provider. Wait. Aren't they supposed to be GOOD for my physical and mental health?
2 people like this
@LindaOHio (181717)
• United States
9 Mar 22
@TheHorse I would have to file a complaint. I'm glad you're breathing better.
1 person likes this
@vandana7 (100603)
• India
9 Mar 22
I don't know your laws and systems. Nor your diagnosis otherwise, I could give you a list of medications in homeopathy. You can order online through Amazon right?
@kaylachan (71798)
• Daytona Beach, Florida
8 Mar 22
Because it became all about the all mighty dollar.
2 people like this
@TheHorse (220267)
• Walnut Creek, California
8 Mar 22
That's probably at the root of it. I am breathing OK now.
1 person likes this
@Tina30219 (82066)
• Onaway, Michigan
8 Mar 22
I hope you get this taken care of and get the medication you need so your breathing issues will get better.
1 person likes this
@Tina30219 (82066)
• Onaway, Michigan
8 Mar 22
@TheHorse You are very welcome
1 person likes this
@TheHorse (220267)
• Walnut Creek, California
8 Mar 22
Thank you.
@TheHorse (220267)
• Walnut Creek, California
8 Mar 22
@Tina30219 I believe I will make it through the night. We will see.
@wolfgirl569 (108197)
• Marion, Ohio
8 Mar 22
Hope you get your meds soon.
2 people like this
@TheHorse (220267)
• Walnut Creek, California
8 Mar 22
Thank you. I am stable right now and will not go out tonight.
2 people like this
@RasmaSandra (80784)
• Daytona Beach, Florida
8 Mar 22
I sure hope you can get the help you need, Stay strong and I will put in a prayer for you and hope that there is someone out there who can help you, There are other sites too but maybe this is something that can be of help to you,
1 person likes this
@RasmaSandra (80784)
• Daytona Beach, Florida
8 Mar 22
@TheHorse yep that is my question also, I remember dancing in discos in NYC and if I was hopping in a disco now it would be guaranteed that my bum knee would give out and everyone else would continue dancing on top of me, SIGH
1 person likes this
@TheHorse (220267)
• Walnut Creek, California
8 Mar 22
@RasmaSandra I just want to be able to breathe.
1 person likes this
@TheHorse (220267)
• Walnut Creek, California
8 Mar 22
Thank you for thinking of me. My breathing is stable right now, and I am going to try and relax an do "nothing." How did we get to this point?
1 person likes this
@cacay1 (83577)
• Cagayan De Oro, Philippines
9 Mar 22
sorry for the discomfort and bad feeling. Better see another doctor or go to emergency clinic or buy in bulk the usual medicine. I hope you're better now.
@JudyEv (342145)
• Rockingham, Australia
8 Mar 22
I'm really sorry to hear this. I do hope you get some satisfaction soon. It is awful, and dangerous, to be unwell and not able to get help.
2 people like this
@vandana7 (100603)
• India
11 Mar 22
@TheHorse That I agree with. I bought a policy in September 2021. So far I have not received the policy bond. I contacted the lawyer he said I will charge you 1/5th of the sum assured or you wait till you get the bond.
1 person likes this
@TheHorse (220267)
• Walnut Creek, California
8 Mar 22
It is frustrating. Right now I am breathing OK and do not feel a sense of panic.Lawyers only help if the they think they can make big money.
2 people like this
@Faster16 (3181)
• Indonesia
8 Mar 22
Hope you get your meds soon.and god always give you health
1 person likes this
@TheHorse (220267)
• Walnut Creek, California
8 Mar 22
Thank you.
1 person likes this
@TheHorse (220267)
• Walnut Creek, California
9 Mar 22
@Faster16 I may have gotten things resolved today.
1 person likes this
@Faster16 (3181)
• Indonesia
9 Mar 22
@TheHorse you're Welcome
1 person likes this
@JESSY3236 (20040)
• United States
8 Mar 22
I hope you get it worked out soon. I had trouble moving my meds from one Walmart to another Walmart. But I did get it done.