Some Sales People Have Excellent Memories
By M.-L.
@MALUSE (69373)
Germany
April 30, 2022 7:05am CST
Every other month or so I buy a certain kind of Earl Grey tea in a tea-shop owned by a Chinese woman. I mix it with Darjeeling which I get from a different source.
My husband knew where the shop is but as it happened, he had never been there with me. One day we were downtown together and I decided to get some tea. He said he'd accompany me so that he'd see my Chinese tea lady I'd told him about.
The woman and I chatted about this and that, mainly about her daughter who attended the secondary grammar school I used to teach at before my retirement. While we were talking, she took a big tin box from a shelf, filled tea leaves in a paper bag and weighed it. I paid what she told me and we left.
On our way home it struck me that we hadn't exchanged one word about what I wanted to buy. She hadn't asked me and I hadn't told her. And yet, I got exactly what I wanted, the right kind of tea and the amount I always take!
If you find this admirable on the part of the woman, I have to tell you that it really isn't. She hasn't got many customers. Her problem is that we live in the south of Germany where people drink primarily coffee. She has a small group of tea drinking customers which doesn't grow. Coffee drinkers don't become tea-drinkers because of friendly service. I think she earns more with the Asian food she also offers. Obviously there are enough Asians in our town to support her.
More impressive is the owner of an Italian coffee bar in the town centre who goes to his coffee making machine when he sees me approaching and puts a small cup of cappuccino on the counter the moment I enter. I've gone there for years and I always take a small cup whereas all other customers take the big one. Is it that that makes me stand out?
The first prize, however, goes to two baristi, a young woman and a young man, in the main train station of Stuttgart. Some years ago I went to the University of Stuttgart by train and took part in seminars as a senior student. Before I took the tram to the university, I always drank an espresso macchiato (with milk foam) in the station hall. I tried it once and I liked it. It's a rare concoction. My Italian husband found the mere idea revolting. It also happened in this bar that my coffee appeared on the counter when I entered.
Ah, you may say, it's clear why because I drank something hardly anybody else did. This isn't a convincing argument, though. Wikipedia tells me that every day ~248.000 travellers move through the station. I don't know how many find their way into the bar, but it must be a considerable number. I went there twice a week and only during term time at uni which is four months in winter and three in summer. I asked the man how many customers he knew by sight and he said about thirty. Why was I one of them? I'll never know. Age-wise I was between his mother and his grandmother. I wouldn't say that I'm mousy and inconspicuous but I'm certainly not an outstanding and striking person to look at. Or am I?
What keeps me grounded is a shop-assistant in a small printer repair shop in our town who once claimed that he'd never seen me when I came to him the third time in the period of two weeks.
8 people like this
7 responses
@much2say (55562)
• Los Angeles, California
30 Apr 22
There must be something about you that people just tend to remember .
I could understand that when you are a regular customer (even if it is not often) and consistent about what you order each time. Things like that I would tend to remember.
Visually, I cannot say as we do not "see" you. But we know your writing "personality" and remember you well for that.
Maybe it's like that in "real life" . . . people might recognize you in ways you do not realize that make you stand out from others. How you speak, body language, mannerisms, fashion, hair style - who knows. Maybe it's something simple as how the frame of your glasses fit around your eyes.
Maybe your husband (someone close to you) has better insight on this .
2 people like this
@MALUSE (69373)
• Germany
30 Apr 22
Well, there is indeed something that makes me stand out. I live in the south of Germany where the locals have a distinct dialect. I was born in the east and spent my childhood there. Then we moved to the north where I spent my youth.
After finishing school I moved to the south. It's possible that my way of speaking strikes the locals as strange and makes them remember me.
1 person likes this
@sulynsi (2671)
• Canada
30 Apr 22
I think you answered the question in the first couple of paragraphs.
You interact with people, you converse with them - they probably feel that you are interested in what they have to say.
From your conversation here, you are articulate and interesting - which likely carries over into your off line, personal interactions.
I'm not at all surprised they remember you.
In a sea of strangers, a friendly face - like a life raft on the ocean - easily seen.
2 people like this
@LadyDuck (471354)
• Switzerland
30 Apr 22
I am always surprised about the excellent memory of some people. I understand the restaurants and bars where we usually go. They know what I want they do not even need to ask, but there is something that happened to me in the Caribbean. We had been vacationing on the Dutch part of the Island of Sint Maarten (Lesser Antilles). At a local store I bought two necklaces, that I like and I still have. Two years later we went back to the Island, I went to the same store to buy a ring. The young woman looked at me and said "hello, you already were here last year... no two years ago and you bought two necklaces"... My jaw dropped, I could not even speak.
1 person likes this
@LindaOHio (178131)
• United States
30 Apr 22
I love your story. The most amazing person I ever met was a guy at the Elbow Beach Surf Club in Bermuda. A new "supply" of tourists moved through every week...dozens and dozens of them; and the "greeter" knew everyone's name after the first day. I was quite impressed.
1 person likes this
@rhuenz (10643)
•
30 Apr 22
Exactly coffee drinkers like me don't become tea drinkers just because of friendly service.
But yeah if no coffee around and tea is only available then i have no choice.
Well,tea is good for health,speaking of which tea..i prefer the red label lipton.
i don"t like much those chinese teas.