Letter To Ticketmaster
By MandaLee
@MandaLee (3764)
United States
February 4, 2023 1:33pm CST
Good afternoon Ticketmaster, I am a lifelong music fan. I love attending concerts and have been going to concerts since I was thirteen. I am also a person with a disability who uses a wheelchair. The changes that have recently been made to the ticket buying process are unacceptable.
In addition, these changes make it more difficult for people who use wheelchairs to buy wheelchair accessible seating.
It is very difficult for me to purchase tickets online. The process is very similar to playing, "Beat the Clock" and losing when your time is up.
I am requesting that you please reconsider this decision and reinstate the customer service telephone lines. Accessible, inclusive, practices benefit everyone, not just people with disabilities.
Thank you so much for your time and careful consideration of this matter.
6 people like this
4 responses
@RebeccasFarm (90474)
• Arvada, Colorado
5 Feb 23
I hope this will make a difference and sorry that you are having to deal with this. A good to the point letter.
1 person likes this
@RebeccasFarm (90474)
• Arvada, Colorado
6 Feb 23
@MandaLee Very welcome and good to see you MandaLee. God bless you.
@marguicha (223777)
• Chile
4 Feb 23
@MandaLee In my country there is a telethon that collects a lot of money and many hospitals for people (inicially children) with disabilities have been made. But the most important thing is that we have all bacome aware of some special needs that some people have. Now streets by law have a place where a wheel chair can go and not only stairs. And so do buildings and malls.
@Deepizzaguy (104160)
• Lake Charles, Louisiana
4 Feb 23
It would be nice if Ticketmaster would consider granting your request to have wheelchair reserve seating.
