are you using home camera
By hotsummer
@hotsummer (13837)
Philippines
November 9, 2023 9:16pm CST
i have difficulty setting up this keekoon home camera. the advanced settings option isn't there. because that's where i can add manually my wifi network. so i can get it connected. one time it did show up. but i did reset my camera. need to set it up again. it's not there for me to set it up.
6 people like this
4 responses
@DaddyEvil (137636)
• United States
10 Nov 23
In the paperwork you got with the camera when you bought it should be a 1-800 number for the factory... Call them and they should be able to walk you through the set-up. Or, return the camera as defective and get a replacement.
2 people like this
@hotsummer (13837)
• Philippines
10 Nov 23
its out of warranty now. did have difficulty setting it up also before but after frequent try, the option for advanced settings showed up then I was able to connect.
now I need to connect it again manually on my wifi by going to the advanced settings, that advanced settings on the menu of the app isn't showing again.
2 people like this
@hotsummer (13837)
• Philippines
12 Nov 23
@DaddyEvil it was working till i had to reset it. it's not the camera problem. it's more like the app problem. keekoon should update their app so I can connect it to my wifi easily. it's Chinese company, i don't know if I cab contact then or if they will reply but I'll try.
1 person likes this
@DaddyEvil (137636)
• United States
10 Nov 23
@hotsummer If I had trouble with it when I bought it, I would have returned it then and gotten my money back.
1 person likes this
@hotsummer (13837)
• Philippines
12 Nov 23
it is more an app r problem ather than the camera itself. the company should do something or update that to make it easy or make it possible to set up the camera
1 person likes this
@LadyDuck (472097)
• Switzerland
12 Nov 23
@hotsummer The company can sure make an update and this is usually free.
@LadyDuck (472097)
• Switzerland
13 Nov 23
@hotsummer 
I fear they do not offer any customers support.
I fear they do not offer any customers support.
@jstory07 (139951)
• Roseburg, Oregon
10 Nov 23
Do what DE said to set your camera up. The manufacture will help you set up the camera. Good luck.
@hotsummer (13837)
• Philippines
12 Nov 23
yes I'll contact them hourly they will reply or answer
1 person likes this
@RubyHawk (99405)
• Atlanta, Georgia
11 Nov 23
@hotsummer It works very well and I don’t have to carry a camera.
