My PeacockTV Experience

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I canceled my subscription to PeacockTV a few days before February set in. I canceled both on Roku and online. Then on Feb.2, I see in my checking account that they are charging me my monthly fee. But it is pending. I was trying to call them to be sure my account was not going to be dinged again. I called them a few months ago and got a very nice representative. Very helpful, polite, and patient. I checked old papers and such for the number that I had used then but couldn't find it. So now I just need to check on my account. Make sure it is closed and that the pending monthly fee won't go through. So I check Google. Under Peacock TV customer care I find a toll-free number and try it. It's Dish. The system won't allow her to check for a number for me. I check some more get another number and try it. It just has a constant busy. I tried it again several times. Then I find a New York number and try it. That's NBC to comment on a show. Nope. The alternative number to that just rings. I go through about 6 other numbers and none are Peacock TV. Why the heck don't they have a number and take care of their customers? I will never subscribe to them again. I don't know what happened but cannot find a number anywhere. I went ahead and checked the other apps I subscribe to(Hulu, Netflix, ParamountPlus, AMC+, and Philo) and each of them has designated 800#s. I worked in customer service for 30+ years so I am very sensitive as to whether I am getting good service or not. Am I naive? Maybe but when I have a question I want to talk to someone. Picture is from ClipArt