Waiting in line to talk to a bot

@snowy22315 (181221)
United States
February 22, 2024 1:33pm CST
This is actually part of a study. I am gonna wait 5 or 10 more minutes .because I have to get off and talk to a real chatbot about a different matter. I hope the second chat is smart. I hate talking to dumb bots. At least most of the time a human is not far away. What is your feeling about talking to bots?
9 people like this
9 responses
Judy Evans
@JudyEv (340653)
• Rockingham, Australia
23 Feb
I haven't had to deal with speaking to a bot yet.
2 people like this
snowy
@snowy22315 (181221)
• United States
23 Feb
You will grasshopper, you will..
2 people like this
snowy
@snowy22315 (181221)
• United States
23 Feb
@JudyEv Someday you are going to have to have a head to head with Vince and let him impart his phone wisdom..or phoney,baloney!
2 people like this
Judy Evans
@JudyEv (340653)
• Rockingham, Australia
23 Feb
@snowy22315 Vince deals with most of the phone sh*t here. I know I need to be able to but so far I'm dodging it.
1 person likes this
Kimberley
@mom210 (9117)
• United States
22 Feb
I prefer the human as long as they actually speak English well. If i get a person who does not speak well, give me the bot.
1 person likes this
snowy
@snowy22315 (181221)
• United States
22 Feb
Yes, no fun having to ask someone what they said 5 times.
1 person likes this
snowy
@snowy22315 (181221)
• United States
26 Feb
@mom210 They don't have to pay them much I am sure.
1 person likes this
Kimberley
@mom210 (9117)
• United States
26 Feb
@snowy22315 I don't know why they hire people you can't understand for a customer service job
1 person likes this
Amber
@AmbiePam (93317)
• United States
22 Feb
So far, I don’t like it. The ones I have interacted with so far are not advanced enough to solve my issue without eventually transferring me to a real person. I’m sure plenty exist that could, just none of them have made it into my orbit yet.
1 person likes this
snowy
@snowy22315 (181221)
• United States
22 Feb
That's the problem with them..unless you have the simplest of questions..they are unable to help you.
1 person likes this
Juliaacv
@Juliaacv (51303)
• Canada
22 Feb
I have had very little exposure with dealing with a bot. Only when I check my delivery status with Staples, otherwise none that I can recall.
1 person likes this
snowy
@snowy22315 (181221)
• United States
22 Feb
I talk to them fairly frequently. The one this AM wasn't too bad though. I got a follow up email from a human staff.
1 person likes this
Jo Ann
@akalinus (43201)
• United States
22 Feb
I'm sorry, I do not understand. Talking to a bot is useless. Dial zero to talk to a real human who probably does not understand either.
1 person likes this
snowy
@snowy22315 (181221)
• United States
22 Feb
Yeah, but you have a better chance with a human than a bot!
1 person likes this
Jo Ann
@akalinus (43201)
• United States
25 Feb
@snowy22315 Bots are programmed for only a few words. Just like the human operators are only trained to say a few phrases in English.
LindaOH
@LindaOHio (179874)
• United States
23 Feb
I don't like it. Have a good weekend.
1 person likes this
snowy
@snowy22315 (181221)
• United States
23 Feb
Thanks, If they knew something it wouldn't be so bad!
1 person likes this
LindaOH
@LindaOHio (179874)
• United States
23 Feb
@snowy22315 You're very welcome.
1 person likes this
Vicki, #1 Creek Girl
@1creekgirl (41525)
• United States
23 Feb
1 person likes this
Diana
@dya80dya (36695)
•
23 Feb
Today a bot called me twice. I refused to answer the first time. I don't care about bots, they don't bother me.
Roberto Rossi
@RRossi (275)
•
22 Feb
Well, my experience with bots varies. Some are really helpful and solve problems efficiently, but others can be frustrating. I hope your next interaction is more positive and the chatbot is smarter! Personally, I prefer talking to real people when possible.
1 person likes this
snowy
@snowy22315 (181221)
• United States
22 Feb
I would go along with the thing to real people. At least they can usually help!
1 person likes this