5/19/24 - Update on My Husband
By LindaOH
@LindaOHio (183865)
United States
May 19, 2024 1:52am CST
I spoke with the Ombudsman on FRIDAY and lo and behold at 9 am on SATURDAY morning, the woman called from the Business Office. She said, "I'm returning your call." I said that I had called 1/2 dozen times. She claims her son was in an auto accident. I know for a fact that she was in the office the days that I called. I feel bad if the story is real; but I have my doubts. Anyhow, she gave me some dates...I told her I would check again with the insurance company to see if they had processed anything else because all I show processed that we owe is ***$120***, not $1,218.. I checked and there have been no other claims processed. So I will be calling her again on Monday.
Spoke with hubs last night. He's doing OK. I'm going to look into long term care for him with the insurance company. That is the determination they have made for him. If long term care coverage is a possibility and if they give PT every day, maybe that's what we'll do for the 2 or 3 weeks he has left to do. We don't have long term care insurance; but maybe the insurance company has it available for the short term.
Thank you for your continued support, prayers and thoughts.
Photo Credit: Pixabay
23 people like this
22 responses
@snowy22315 (184863)
• United States
19 May
Yay! Helps to have friends in high places. Progress at last. I hope before he comes home permanently he gets the chance to do a home visit..so you both can see how things go and whether it will work.
3 people like this
@MarieCoyle (40513)
•
19 May
Most long term health facilities have a physical therapist who works with patients. He would probably get better care in there and his call light answered in a much more timely manner! If you are on self pay at this point, long term care is probably less money than what you are paying now. Just thoughts here…
3 people like this
@LindaOHio (183865)
• United States
19 May
I will find out tomorrow. First I will call the insurance company.
1 person likes this
@LindaOHio (183865)
• United States
20 May
Now that they know about the Ombudsman, they may be more accommodating.
1 person likes this
@LindaOHio (183865)
• United States
21 May
@rebelann Not so. The Social Worker and woman in the Business Office did not call me back yesterday.
1 person likes this
@FourWalls (71151)
• United States
19 May
See, you’re nice. She calls me and says, “I’m returning your call,” and I would have gone, “Really? Which particular call are you returning?” 
2 people like this
@FourWalls (71151)
• United States
20 May
@LindaOHio — I’m sorry she’s having a family crisis; however, every company should have a backup. ESPECIALLY with a position like ombudsman or patient advocate.
1 person likes this
@LindaOHio (183865)
• United States
21 May
@FourWalls She was in the office on all the days I called because the receptionist told me she was.
2 people like this
@LindaOHio (183865)
• United States
20 May
That's basically what I said. Then she hits me with the son's accident which, I'm sorry to say, I don't believe.
1 person likes this
@LadyDuck (472454)
• Switzerland
20 May
@LindaOHio Let's hope you learn something soon.
1 person likes this
@LindaOHio (183865)
• United States
21 May
@LadyDuck They will pay 100% after 7 days. The first 7 days are $300+.
1 person likes this
@lovebuglena (45307)
• Staten Island, New York
20 May
Maybe the bill was for $1218 and most was covered by the insurance and you only owe $120?
1 person likes this
that is crazy.@LindaOHio (183865)
• United States
22 May
@lovebuglena The woman from the Business Office called the Billing Department. They can't tell her what the charges were for. Can you believe that? So she told them to refund the money to us!
@GardenGerty (161972)
• United States
20 May
You are getting your exercise jumping through hoops.
1 person likes this
@BarBaraPrz (48418)
• St. Catharines, Ontario
19 May
Bureaucracy! Hope you get it all arranged to your satisfaction.
1 person likes this
@Tampa_girl7 (51293)
• United States
19 May
I’m glad that he’s doing okay and that she called you.
1 person likes this
@LindaOHio (183865)
• United States
20 May
Some of the staff are really hard to deal with.
1 person likes this
@MommyOfEli2013 (84528)
• Rupert, Idaho
20 May
That sounds like it would be better if that is an option...hopefully it all works out
1 person likes this
@marymary621 (150)
• Ogden, Utah
21 May
I'm sorry to hear you're in a position to need to find long term care for your husband. It's hard when our spouses aren't doing well. I will have you in my thoughts and prayers that you are able to get him where he needs to be.
1 person likes this
@AmbiePam (95848)
• United States
19 May
Long term care may be just what gets him progressing again; I hope it can happen if that is a what would be best for him. I would imagine that lady is lying too, but like you, on the off chance I would be wrong, I’d feel terrible if I pushed back and she was telling the truth.
1 person likes this
@LindaOHio (183865)
• United States
20 May
I will find out today and will report on it tomorrow.
1 person likes this
@LindaOHio (183865)
• United States
20 May
The place he's in has both rehab and long-term care.
1 person likes this
@1creekgirl (42296)
• United States
19 May
I'll sure pray that works out well and that your insurance will pay for short term care.
1 person likes this
@Beestring (14884)
• Hong Kong
19 May
Will you go for long term care instead of having him returning home? In any case, I hope something works out for you.
1 person likes this
@LindaOHio (183865)
• United States
19 May
It depends on if insurance will cover any of it.
2 people like this
