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@marymary621 (150)
Ogden, Utah
May 20, 2024 10:15am CST
I would much rather chat with a company, like insurance company, audible, etc.
But right now I am in que to chat with my phone company and I'm 56th in line and it says I will be connected in about 1914 minutes. LOL. But when I first began waiting it was 77th in que and has 2325 minutes and it's only been about 7 minutes, so I'm pretty sure I will be connected within 30 minutes.
3 people like this
3 responses
@GooglePlus (3831)
•
20 May
Thats too high in waiting. They should hire more chat representatives. This way waiting can be reduced.
2 people like this
@GooglePlus (3831)
•
20 May
@marymary621 oh I see.
Here waiting time is hardly 3 to 4 mins. If not connected they will record our phone number and call back due to failure of connection.
2 people like this
@marymary621 (150)
• Ogden, Utah
20 May
Well I'm sure the waiting time was some sort of glitch. It took about 20 to 25 minutes to chat with someone but that's a little high but it's not bad considering I could do other things online while I waited.
2 people like this
@cabuyogty (3025)
• Philippines
20 May
I hope you can chat so that they can help you with your issues! 
2 people like this
@marymary621 (150)
• Ogden, Utah
20 May
I will but I was hoping I would be finished by now. At least I don't have to hold my phone to my ear while I wait and I can chat with all of you while I wait.
2 people like this
@popciclecold (38721)
• United States
20 May
Wow, that is ridiculous, I'd be so very frustrated. Wish you the best.
1 person likes this
@marymary621 (150)
• Ogden, Utah
20 May
I've actually finished the chat. I knew there was no way I would be "on hold" for that long. it took about 20 minutes but I was on other sites too. Like this one and facebook.
1 person likes this
