I bought a new phone today

@Rimps85 There are many local mobile phone brands in China, such as Huawei, Xiaomi, OPPO, vivo, etc., which are constantly developing and growing. These brands are more in line with the needs of Chinese consumers in product design and functionality, and are also more considerate in marketing strategies and after-sales service, putting tremendous pressure on Samsung's market share. Brand image damage: The Note7 phone explosion and subsequent kneeling door incident on Samsung phones in 2016 had a significant negative impact on its brand image, leading to a decrease in user trust in Samsung phones.

Why is that so? any restrictions?

@zhangxueying hmm...I see

@grenery8 they are very common nowadays ...may be 5-6 yrs earlier it used to feel special

thanks!!

@Rimps85 new phone sometimes seems like a new chapter in life.

yes, its very cool...

@Rimps85 good to know.

@allen0187 right

@Rimps85 Well, I haven't been that deep with Samsung products. I have had problems with Samsung phones in the past. That's just a personal experience, by the way.

apart from smartphone other products of Samsung are a bit dud...and with improper after-sales service it creates horrible experience

Thanks!!

I actually exchanged my old one and got some good discount...

@Rimps85 This is a good idea.

@dya80dya right

I have 2 handsets....while one is fixed Samsung, the other one often alters between brands