Free Government Cell Phones and see where our taxes go

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About 10 years ago I received a free cell phone from the government, not a smart phone, in the mail. I opened, charged it up, activated it and it did not work! I called the customer service number that was on the paperwork. I was asked to return it and as soon as they got it I would be sent another one. It took about 3 weeks for me to receive the replacement. It only gives 200 minutes per month! The same thing happened with my mother about a year before that, here replacement only worked for a short time though! Before I had got my replacement phone I had gone to a Podiatrist because of something wrong with my foot. She had an xray machine in her office and found nothing wrong, gave me a black boot and some meds. My foot didn't get any better! Therefore she said I needed to have an MRI done. Set up the appointment in 6 days. The late afternoon time before the hospital called me on my daughter's iphone (I didn't have a phone) and cancelled saying that Medicaid wouldn't approve it. The next day I got my free phone and I called Medicaid and was told that the only way I can get the MRI is if my Podiatrist would put me on a treatment program for 6 months and they would pay for it. I asked treatment for what and I was told for whatever she can think could be possibly wrong. And the doctor was going to have to sign papers agreeing to do surgery at the end of the 6 months. I asked her, "Well what if I don't need to have surgery? " I was then told, " She can cut you open and just look inside and then sew me back up." I said, " Really? It would be a lot cheaper to just pay for the MRI! " She said, "That's the agreement, take it or leave it," I explained that I have had a number of surgeries before that caused me to have dangerous issues. She then said that we are going to send you and the doctor letter saying this. I called the doctor explained to the nurse and she put the doctor on the phone right away. She put me on hold called Medicaid and said that she wouldn't do that because if something goes wrong I could be charged! I agreed and told her I already told them that I wouldn't. So now my 200 minutes was up! Then waiting for my Disability application I had to go live with my mom and I was not allowed to keep my phone because my mom had one. We are only allowed 200 minutes per month, per household, not person! When my mom's phone stopped working she returned it and said that this was her second one not to bother sending her another one. I am living in a different home now and about a year ago I saw an advertisement to get a free cell phone. So I clicked it and filled it out and got no response. Then about a week later I got a package in the mail with no return address. It was the cell phone. The paperwork said that it was a Smartphone, but if I wanted to use the Smartphone features including taking pictures I was going to have to sign up to pay $30 a month. Then in order to find out my phone number I had to call my daughter and see the number that showed up on the caller ID. Also in order to use the phone I have to make call at least once a month! There was no phone number to contact them just a website link. Went to make my second phone call and it would not go through, so I went to the link to their chat line and told them. I was told that someone would call me soon after they had tried other repair options that didn't work. Nobody ever called me or texted me! My brother-in-law tried to get a phone from both the previous people and this advertisement. Both times he was told that he couldn't get it because someone by the name off both his first name (Bill Bill) has a free phone even though is social security number and birthdate do not match. So they are both run by the government obviously. I still don't know what is wrong with my foot! See how the free phone system works and how our tax dollars work out?