Used the same food app and didn't get what i ordered

@grenery8 (10624)
Zagreb, Croatia (Hrvatska)
November 9, 2024 3:38am CST
I should have got this but i received a normal tortilla with minced beef,no tomato,paprika,as they mentioned. I really wanted to try taco beef but i guess it was not meant to be. I sent complain but what will hapen,not sure. Some of you might write that i should have avoided this app well, silly me,gave it the 2nd chance,with different restaurant and all the same again. Your experience with 2nd chances?
8 people like this
9 responses
@jobelbojel (35577)
• Philippines
11 Nov
Giving a second chance is okay but if the reviews are bad and then twice is enough. Well, I am okay with second chances but lately when I get bad service once, I move away and find another app or service.
1 person likes this
@jobelbojel (35577)
• Philippines
13 Nov
@grenery8 I hope other apps will cater to other restaurants as well.
1 person likes this
@grenery8 (10624)
• Zagreb, Croatia (Hrvatska)
15 Nov
@jobelbojel i wish, maybe one day. all in all, they gave me a refund me, without me asking first.
@grenery8 (10624)
• Zagreb, Croatia (Hrvatska)
12 Nov
the thing is this app gathered so many restaurants and other apps didn't so, it calls me to go back again just, to order food that i've already tried before, which sucks.
1 person likes this
@LindaOHio (178568)
• United States
10 Nov
We don't have smartphones and don't use apps. I'm sorry this happened to you. Have a good day.
1 person likes this
@LindaOHio (178568)
• United States
11 Nov
@grenery8 Thank you very much.
1 person likes this
@grenery8 (10624)
• Zagreb, Croatia (Hrvatska)
10 Nov
Thanks.ah,learned my lesson.only the restaurants i've seen in person and maybe doing things more in person from now on.thank you.have a good night and have a good week
• Philippines
16 Nov
Nope! I don't! I don't even get back to the physical stores with an ugly entitled lowly employees who thinks they are better than the customers if they don't dress like a celebrity.
1 person likes this
@grenery8 (10624)
• Zagreb, Croatia (Hrvatska)
17 Nov
you are right. if it's a celebrity, i would endure it
@dya80dya (36657)
12 Nov
This is annoying. I never order food. I give second chances often.
1 person likes this
@grenery8 (10624)
• Zagreb, Croatia (Hrvatska)
12 Nov
i give second chances for too many times, like you. perfect word, really annoying.
• Bosnia And Herzegovina
9 Nov
hmm maybe they had it at the beginning but decided not to make in anymore? or maybe they had certain number of ingredients for that specific order and they ran out of it, so decided to make something similar... however - it's not okay not to give you what you ordered i had a similar thing happen to me in one local restaurant. i ordered pasta vegetariana and later the waitress came and she said "i'm sorry about your order, the cook started making pizza vegetariana. do you want pizza or you want to wait for pasta?" since i was there with my friend and she already got her pasta, i was like yeah, i'll have pizza. and in the end i got pizza vegetariana with f broccolis and carrots all over it??? i didn't say anything, i just laughed it off. it was really bad. probably because vegetariana is not made with such vegetables
1 person likes this
@grenery8 (10624)
• Zagreb, Croatia (Hrvatska)
10 Nov
Hard to tell. Laughing off or not deciding to go there is good options to consider
• India
10 Nov
Most times, the second chance ended far terrible. I avoided altogether a Pizza delivery app as it failed to deliver properly and in time twice. I avoided another app as it failed to refund an amount which was accidently deducted. So I too had my share of challenges. My suggestion would be to try a different food delivery app. Perhaps you might get service and pricing through them. Sometimes , when lots of people move out f app , they take note of that and atleast might improve. Any case, it does not help staying with this app as it is testing your patience. Take care!
@grenery8 (10624)
• Zagreb, Croatia (Hrvatska)
10 Nov
I sent an email on friday evening to their support and they responded me only now,asking for a receipt in order to contact the restaurant. they are saving time. I stayed cause it has more restaurants and stores involved but i can order only what i tried in real life,like mcdonald's cause i don't trust them for any other restaurants ;all is fake. Thank you for sharing your experience and good advices.
1 person likes this
@AmbiePam (92711)
• United States
9 Nov
I’ve had my order wrong with a food app, but the app always refunded my money when that happened.
1 person likes this
@grenery8 (10624)
• Zagreb, Croatia (Hrvatska)
9 Nov
Last time i demanded the refund cause i didn't eat the dish,just a bit.this time,i ate it all but this is what i got so not sure can i ask the refund.
1 person likes this
@Tampa_girl7 (50250)
• United States
9 Nov
I know that you were disappointed. I hope they willl make it right.
1 person likes this
@grenery8 (10624)
• Zagreb, Croatia (Hrvatska)
9 Nov
Food was good,i ate it cause i was hungry but,i got this instead,not fair. Last time they refunded me cause i said i didn't eat the whole dish.this time,i did so,not sure.they shouldn't put pictures then.
@amnabas (14112)
• Karachi, Pakistan
9 Nov
So sorry to hear this better luck next time.
1 person likes this
@grenery8 (10624)
• Zagreb, Croatia (Hrvatska)
9 Nov
This is what i got.it looks bigger but it's 3small so called tacos.not from corn or hame-made and too expensive. Thank you.