11/12/24 - Update On My Husband
By LindaOH
@LindaOHio (181721)
United States
November 12, 2024 2:31am CST
The social worker called yesterday to tell me that since we lost the appeal we owed 2 days @ $204 and the next month @ $318 per day. While I had her on the phone I told her about my husband still not getting a shower.. She said she would advise the administrator. They gave my husband a shower after that!!!!!
I am looking for another place for my husband. Since we are self-pay, it won't make any difference if they don't accept our insurance. After he leaves I will be reporting the current place to the Ombudsman. I found the phone number of the woman who works through the hospital to find a rehab facility. I will call her to see if she can help with facility names.
I got a call from Life Alert yesterday. They are the best because their pendants have a 10-year battery. The pushy salesman said that the monthly rate was $109 per month. They really should be ashamed of themselves. He wouldn't take "no" for an answer; and I ended up having to hang up on him. He called back with an offer of $69/month with less benefits. When I told him "no" he got real snippy, said "Good luck!" and hung up. So far Medical Guardian seems to be the next best choice. Their batteries don't have to be charged until 5-7 days...and you can get a back-up pendant to wear while the other one is charging. With extras like Fall Detection, etc. it will probably be around $50 per month, maybe more.
They are having a Thanksgiving dinner at the facility but it is on November 21 not the 28th. My husband's 2nd cousin said she will still cook a meal for Thanksgiving.
OMG. I just checked the facility on the BBB (Better Business Bureau) website; and they have an "F" rating with 14 1-star reviews. I will be adding mine to the mix...and they have the same complaints that I do.
I do have some good news on the horizon; but I won't tell until it happens.
Photo Credit: Pixabay
31 people like this
25 responses
@LindaOHio (181721)
• United States
12 Nov
First I need to find somewhere to send my husband.
3 people like this
@Tampa_girl7 (50525)
• United States
12 Nov
The facility should be shut done until they can get their act together.
6 people like this
@2ndchances24 (9290)
• Cloverdale, Indiana
15 Nov
(The facility should be shut done until they can get their act together.)
There are a lot of places that needs to be shut down , but if they did
that then what would we do with the elderly that need a place to go ?
1 person likes this
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@Juliaacv (51359)
• Canada
14 Nov
@LindaOHio That is so very sweet of her.
She has really filled such a void in your life during this time.
1 person likes this
@LindaOHio (181721)
• United States
14 Nov
No. My husband's cousin will bring dinner; and the two of us will eat together.
1 person likes this
@LindaOHio (181721)
• United States
12 Nov
It's really terrible. I feel sorry for my husband. I am working to get him out of there.
3 people like this
@LindaOHio (181721)
• United States
14 Nov
It won't be too long for the good news.
1 person likes this
@marguicha (223776)
• Chile
12 Nov
I hope that you find a good place that you can afford.
2 people like this
@LindaOHio (181721)
• United States
14 Nov
They all cost about the same. The ratings are not good for the ones I've looked at.
1 person likes this
@LindaOHio (181721)
• United States
14 Nov
@marguicha Thank you. He may have to go back to the previous place.
@FourWalls (69008)
• United States
12 Nov
Sounds like they padded their reviews at the place you initially looked. 
3 people like this
@rakski (126048)
• Philippines
14 Nov
@LindaOHio I think that is better than this one
1 person likes this
@LindaOHio (181721)
• United States
14 Nov
He may have to go back to the old facility.
1 person likes this
@LindaOHio (181721)
• United States
14 Nov
Definitely. He may have to go back to the same facility as before.
1 person likes this
@porwest (92588)
• United States
12 Nov
Just another example of a world we live in where customer service is not even considered. Just give us the money, take what we offer, and shut up. You were right to shut the guy down completely. Same goes for the facility. What a crap service for a lot of money. It never ends. Best of luck to you in all of this.
2 people like this
@LindaOHio (181721)
• United States
14 Nov
Thanks. There is so much on my plate right now. I'm surprised I'm not depressed.
1 person likes this
@LindaOHio (181721)
• United States
18 Nov
@porwest Yes, but sometimes you can't avoid it. When I think of my husband never coming home, it's the pits.
1 person likes this
@porwest (92588)
• United States
17 Nov
@LindaOHio You seem like a strong person to me. Besides, depression won't change anything or accomplish anything.
1 person likes this
@MommyOfEli2013 (84226)
• Rupert, Idaho
12 Nov
oh wow, an F rating? Sorry to hear that!! That's good they finally gave him the shower but stinks they had to be told...
$50-ish a month would not be too bad compared to the $100 price point....
Curious on the good news
2 people like this
@MommyOfEli2013 (84226)
• Rupert, Idaho
14 Nov
@LindaOHio Still curious....but will wait...
1 person likes this
@2ndchances24 (9290)
• Cloverdale, Indiana
12 Nov
Damn, I was thinking that they were better than the other 1
I just don't get why nursing centers don't do the job that's
required for the elderly that need their assistance everyday.
I remember when I got in the 1 I was in they had a over
sized mattress on the bed that I had to tell them about
& showed them that if I sat on it I wasn't on the frame
that I could slip & that wouldn't be good to change it.
I have to say that the care I got was very good & if I
had a nurse or someone that had a attitude with me
I had no problem in getting them to stay out of my room.
If I needed something & rang the bell (buzzer-light ) it
didn't take them very long to tend to my needs, BUT
I know a lot of places aren't the same & I've heard a
lot of horror stories about other places, it's not fair. 
2 people like this
@LindaOHio (181721)
• United States
12 Nov
I wish I would have remembered to check the BBB. I always check it before hiring a contractor.
2 people like this
@LindaOHio (181721)
• United States
14 Nov
@2ndchances24 So many things going on at the same time. Phone troubles, mice problems, need a new door knob set, selling the car, mailbox needs to be put up, etc. I was so frustrated with Spectrum and Kinetic/Windstream today I could have cried...but I didn't!!!!!
1 person likes this
@2ndchances24 (9290)
• Cloverdale, Indiana
12 Nov
@LindaOHio Don't beat yourself UP over it
You have so much on your plate you can't
think, I would have done the same thing
& to be honest I don't think my husband
even thought about it when I got sick.
So your not the only 1 that makes mistakes
or can't think about everything, we all do.
2 people like this
@jobelbojel (36041)
• Philippines
12 Nov
If you did not tell her about the shower, they will not act on giving him a shower.
The salesman attitude was superb! I hate him.
2 people like this
@wolfgirl569 (108126)
• Marion, Ohio
12 Nov
Life alert is very expensive. The other one sounds better
2 people like this
@RasmaSandra (80736)
• Daytona Beach, Florida
12 Nov
Best of luck to you with all that, Many blessings to you both,
2 people like this
@Marilynda1225 (83109)
• United States
12 Nov
At least your husband got a shower. I'm sure he feels better after that. I'm not surprised to hear that that place got an F. It's surprising they are still able to be open and operate under such horrible conditions. Hope you can find a better place since you are self pay and that your husband will get quality care and you won't be so stressed.
I'm really looking forward to your good news Linda 
2 people like this
@Ghostlady (1395)
• United States
12 Nov
I sure hope you can find a place for your husband soon. I wonder why there is a BBB as they don't seem to do much about problems with businesses, just rate them. You would think that if a place is actually doing things they shouldn't or not doing things they should that they would report that to the right entity to see about getting whatever it is fixed. JMO. When I had a problem with the gas company over charging me, I went to the Consumer Protection Division. The BBB wouldn't do anything but take my complaint. The Consumer Protection Division actually looked into the problem and gave me a case #. If I don't get help on the first rung of the ladder I keep climbing till I DO get some help. Help is there...you just have to keep trying. I hope all goes well for you and your husband. Prayers for you both.
2 people like this
@LindaOHio (181721)
• United States
14 Nov
Thank you for your prayers. In addition to a bad review, I will report the facility to the Ombudsman.
1 person likes this
