No Internet Since Last Night
By Bojel
@jobelbojel (36329)
Philippines
January 4, 2025 4:47am CST
My vacation is over. I got back home last night from my father's hometown.
When I got home, plugged the router. I learned that there was a power outage here yesterday. Same thing happened last month. After the outage, the router did not provide internet access.
I already have technical report and will be resolved within 36 hours. I just can't believe it happened again. Planning to switch to competitor but I am still under the lock-in period. Will check what other option I have.
10 people like this
10 responses
@jobelbojel (36329)
• Philippines
5 Jan
Yes my friend because I need for my work. Good thing I have a brother.
3 people like this
@MrDenata (12602)
• Indonesia
5 Jan
@jobelbojel what happened exactly? Because I don't get it my friend, your internet connection is off for 2 days?
2 people like this
@jobelbojel (36329)
• Philippines
5 Jan
@MrDenata I don't what happened. Light level is too high so the technician who came here removed the cable extension and plugged the router to the main cord/cable which is shorter.
2 people like this
@DaddyEvil (138312)
• United States
4 Jan
Good luck with your internet. I hope there is something you can do about it.
2 people like this
@DaddyEvil (138312)
• United States
4 Jan
@MrDenata That's true and he needs it for his job. I can always read a book or watch a movie if our internet goes out.
2 people like this
@MrDenata (12602)
• Indonesia
4 Jan
@DaddyEvil maybe i will choose to sleep all day if that happens to me LOL
2 people like this
@May2k8 (18414)
• Indonesia
15h
@jobelbojel you're welcome, I think almost all providers have the same problem when the equipment doesn't work properly.
@jobelbojel (36329)
• Philippines
5 Jan
I am trying to call them today but I cannot be connected to a live person.
2 people like this
@jobelbojel (36329)
• Philippines
5 Jan
@rakski I don't why they set up that way - if there is an existing ticket, the call will not be connected to the live person. The call to the recorded prompt will end after providing the update of the ticket.
2 people like this
@rakski (127279)
• Philippines
5 Jan
@jobelbojel it is difficult now to talk to a live customer service representative
2 people like this
@jobelbojel (36329)
• Philippines
5 Jan
That is correct because I use it for work.
2 people like this
@LindaOHio (183255)
• United States
4 Jan
I hope your internet is fixed. Have a good weekend.
2 people like this
@jobelbojel (36329)
• Philippines
5 Jan
I hope so too. It has not been fixed until today.
2 people like this
@jobelbojel (36329)
• Philippines
5 Jan
I am losing patience. I am now connected to my brother's WiFi.
2 people like this
@freelancermariagrace (28784)
• Philippines
5 Jan
It really is upsetting when there is no internet connection.
1 person likes this
@jobelbojel (36329)
• Philippines
5 Jan
Exactly. Good thing my brother's internet is from another ISP.
1 person likes this
@RevivedWarrior (2703)
• India
4 Jan
Happy New Year to you and near and dear ones! Well, thats not a start you woul anticipate. And sometimes it happens. I too had that trouble with my previous provider until I decided to cancel them . I did complain that their service has been horrible and well went with the best option possible back then. It was a good decision as later the service went worse and I am not hearing anything about their service these days. Do talk to them and ask for discounts for the outages and the losses you had or state you are ready to pull the plug. You are also entitled to certain service guarantees as well. Good Luck!
@jobelbojel (36329)
• Philippines
5 Jan
I cannot connect to a live person now as the recording noticed that I have an open ticket. I will call them once completed - I hope it will be fixed tomorrow. If not, I will go their physical office.
2 people like this
