I Have Filed My Travel Insurance Claim For My Cancelled Japan Trip

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My friend and I just spent 45 minutes on the phone walking through each screen on the computer to file our separate claims for reimbursement for our travel expenses, cruise fees, and airfare for the Japan trip that got cancelled due to plane maintenance malfunction. It's a pretty significant amount. I've already received $795 from Norwegian Cruise Lines for the cancelled shore excursions. They owe me a couple hundred more for prepaid internet and taxes and port charges. They won't reimburse the cruise fare. I've received refunds on the unused upgrades we paid for from United Airlines. they won't reimburse for the airfare. So the bulk will be coming from the Travel Insurance Company and they're usually pretty prompt. Their email indicates they're supposed to resolve it within 10-15 days.