Amazon Seller Ignoring Me
By lilacskies
@lilacskies (4769)
United States
February 17, 2025 1:11pm CST
I bought a pair of black pointy toe pumps from an Amazon third party seller a week ago for my upcoming job interview for a full-time position, but the seller still hasn't shipped my order. I only buy from Amazon when a particular product is unavailable in other stores and websites. Therefore, I bought this pair of pumps because it had good reviews, it was sold out at other stores, it had my size available, and I owned a pair in the past and had to throw them out when they were too worn and one of the heels broke off on the job.
So I got frustrated and contacted the seller on Friday. Never heard back. Tried again this morning half an hour after I woke up to see what's going on. Never heard back again. I am trying to cancel the order, but I don't know if the seller will cancel the order. However, the good news is that Amazon cancels an order if the seller doesn't cancel/ship the order. The bad news is this can take a month.
This is why I have a hate relationship with Amazon. I only use it for work related and necessity related reasons. I should just buy my work pumps elsewhere. I need a pair to replace my old pair that are long gone.
7 people like this
6 responses
@DaddyEvil (141878)
• United States
17 Feb
I've never had a problem with Amazon sellers but I only buy books there. Pretty buys other things but hasn't had a problem that she's mentioned to me.
I hope you get a response from the seller soon. Good luck!
1 person likes this
@lilacskies (4769)
• United States
17 Feb
You are very lucky. I usually have an okay experience until this order. What does your daughter buy on Amazon? Me too. I haven't heard back from the seller yet. Thank you!
1 person likes this
@DaddyEvil (141878)
• United States
17 Feb
@lilacskies I never know... I don't ask... She has a box from Amazon sitting in the living room that I just brought in from the front porch.
You're welcome.
1 person likes this
@lilacskies (4769)
• United States
17 Feb
@DaddyEvil You two live together, correct? How old is your daughter? I am waiting patiently to hear back from the seller, but I don't think this order is going to work out. I need to shop around and make a new purchase.
1 person likes this
@RasmaSandra (82591)
• Daytona Beach, Florida
17 Feb
I sure hope you can get things figured out. Sorry you are having these problems I have never encountered any with Amazon.
1 person likes this
@RasmaSandra (82591)
• Daytona Beach, Florida
17 Feb
@lilacskies when I place an order I look to see where it is coming from, Usually that has been from Amazon. I know that sometimes to get something cheaper it is good to order from a third party but I guess if there is this kind of trouble it is best to get something straight from Amazon
1 person likes this
@lilacskies (4769)
• United States
17 Feb
@RasmaSandra I have never actually purchased directly from Amazon before. I always use the third party sellers since they are cheaper and I don't have Amazon prime so I don't have to spend $35 to qualify for free shipping when third party sellers ship for free regardless of the price.
1 person likes this
@lilacskies (4769)
• United States
17 Feb
Thank you. This seller has been unresponsive since I made the order. This is the first time this occurred. Do you purchase from third party sellers or straight from Amazon who ships from a warehouse? I'm trying to get this sorted out.
1 person likes this
@snowy22315 (185437)
• United States
17 Feb
Sometimes the 3rd party sellers aren't very helpful.
1 person likes this
@lilacskies (4769)
• United States
17 Feb
You are right. I buy from them since they have the products I look for that aren't sold elsewhere due to being sold out.
@kaylachan (75178)
• Daytona Beach, Florida
17 Feb
You might have to go through Amazon, but honestly, you need to give yurself more time when buying anything online.
1 person likes this
@lilacskies (4769)
• United States
17 Feb
Yes, in the meantime, I'm waiting to wear back from the seller just in case and then I will contact Amazon.
1 person likes this
@lilacskies (4769)
• United States
19 Feb
@Tampa_girl7 That's okay. I dealt with some more Amazon sellers and have given up. I will go to a shoe store today.
@grenery8 (13526)
• Zagreb, Croatia (Hrvatska)
19 Feb
@lilacskies are they from china or some other distant country? that's so strange.
1 person likes this
@lilacskies (4769)
• United States
17 Feb
Thank you. I am waiting patiently, but I haven't heard back from them at all. They should've shipped within two business days as per shipping policy rules.
1 person likes this
