Jiomart online store supplies defective product- big cheats
@aninditasen (16902)
Raurkela, India
March 18, 2025 9:24am CST
I had ordered liquid dishwasher from jiomart on the 13th of March. The delivery boy delivered a bottle of dishwasher with a broken cap. Some amount of liquid had spilled out and spoiled the other items.
Since it was a prepaid order I asked for a replacement of the product but the customer care just sent me an email that my complaint was resolved without any replacement or refund. Big cheats the Reliance retail on line store, known as jiomart. I have therefore started COD ordering and pay only after checking the products.
7 people like this
6 responses
@allknowing (143145)
• India
19 Mar
I have never tried Jio somehow I do not like any of their Sites.
1 person likes this
@aninditasen (16902)
• Raurkela, India
20 Mar
What online stores do you have in your city? I wish we had other online stores like big basket or swiggy.
1 person likes this
@aninditasen (16902)
• Raurkela, India
22 Mar
@allknowing I too shop through Amazon and Flipkart but they don't have stores in my city. Reliance/ jiomart has.
1 person likes this
@RebeccasFarm (93179)
• United States
20 Mar
I hate it when this happens.
That is a disgrace they would not refund.
1 person likes this
@RebeccasFarm (93179)
• United States
24 Mar
@aninditasen Yes better not do anymore.
1 person likes this
@aninditasen (16902)
• Raurkela, India
25 Mar
@RebeccasFarm You are right. I have to be careful.
1 person likes this
@aninditasen (16902)
• Raurkela, India
22 Mar
I too am very upset and have stopped giving prepaid orders.
1 person likes this
@aninditasen (16902)
• Raurkela, India
20 Mar
Jiomart use to wrap the caps with stickers to avoid breaking but they are turning callous day by day.
1 person likes this
@shaggin (74052)
• United States
21 Mar
@aninditasen maybe cutting costs by not having to buy tape. They may lose customers being this way.
1 person likes this
@aninditasen (16902)
• Raurkela, India
22 Mar
@shaggin Surely they will lose customers or will only pay after checking the delivery.
1 person likes this
@aninditasen (16902)
• Raurkela, India
25 Mar
Services of jiomart was very good a few months back but it's services are deteriorating because of the delivery boys.
1 person likes this
@aninditasen (16902)
• Raurkela, India
20 Mar
Yes, I had to wash all the other packets under running water. Thank God the packets were water proof plastic.
1 person likes this
@arunima25 (89422)
• Bangalore, India
18 Mar
So sorry about that experience.. I have never tried Jiomart online. But have not faced such problems with other online stores. They have been good so fae with customer care service. You can raise a complaint or write a review.
1 person likes this
@aninditasen (16902)
• Raurkela, India
20 Mar
I did raise a complaint but wrote on the app talk to the customer and solve the problem which they didn't.
