What ever happened to the customer is always right?

The original customer was not saying the customer is always right as you assume. See, there once was a time where customers who had a discrepency were treated with more respect. However, today, it is very rare to see this in business. It use to be a highly effective marketing tool, that a business respect every customer, hence the old saying "The Customer's Always Right." Unfortunately, there are too many who scam stores, and on the flip side there are many incompetent employees that don't like their jobs yet need a paycheck, and they have terrible attitudes and are not customer service friendly. I work in the medical field, and we are trained with the old customer service motto in mind, but in our case, "The patient is always right." If we get nasty or rude to a patient even if they are nasty and rude--guess what? We are reprimanded or worse we are fired. Businesses use to expect their employees to have respect for the customer no matter what, a customer could be rude and disrespectful, and the employee had to grin and bare it. Why, because they didn't want the customer to go out and talk bad about the business. This concept was especially effective for small town businesses. I don't ever expect to go to a store and have an employee show any attitude toward me. I simply hate the lazy ones that are rude when you simple ask them where something is. Work ethics are going down the tubes.