useless ford dealer

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im having a bit of a rant here but ive had a really bad day! I went to my local ford dealer as i have a split pipe on my car and they inform me i have to change this part for another part that is similar but wont fit directly onto my car and i have to replace 2 further parts costing me £90 i wasnt too happy but i purchased them as i knew i needed them as the old pipe i took off my car was discontinued. So i go to my car when i get home and i look for where to put the new parts and i can not find anywhere to put them so i go back upto the ford dealership and explain this, the parts guy said he couldnt help and their mechanics had apparently done the job before but they didnt have a clue how to fit them. i am a novice mechanic i can do a service on a car change a few parts they told me put the old split pipe back on and bring it in and we will fix it and they will charge me £50 an hour to do the job and the job isnt going to be just one hour so it will cost me a fortune if i do that. im a member of an online ford forum though and members are helping me work things out hopefully i wil lget a solution off them they usually know lots of things as for ford dealer useless!!