Bill Collectors attitudes

This happend to me one time it went on for months and was so bad that I was afraid to answer my own phone. This bill collector was trying to collect for a hospital bill that I had and could not possibly afford to pay it and every time I would try to tell him what I could afford he would get rude with me and tell me that, that was not good enough. He would put me down for the kind of job that I had, which to me was a darn good job, he would put me down for having a house payment and car payments. He went as far as to tell me that I should just let my car go back so that I could afford to pay them what they wanted. I finally got tired of how rude he was and called his company and asked for his supervisor. At first he tried telling me that there was no one above him that I could talk to. I just told him that unless he owned the company there was someone above him. He put me through to a real nice lady, she listend to everything I told her about him and then she asked what I could afford to pay. Her and I made arrangements and she promised that I would never have to speak with him again concerning my bill. It took me 3 years but I did pay that bill off and she was true to her word I never did have to talk with him again.