Bank Consiperacy

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Hi had opened a new Salary a/c with ICICI Bank, btu the executive who opened the a/c didn't submited the documents in bank. The account was not active & on month end the Salary hit the respective account. Since a/c was not active, what bank did, they put the amount into Banks Suspense a/c. Now they are just ignoring me & not listening to my compalints & i haven't got my salary yet. Pls help.............