Item not recieved
@christieswebb (238)
United States
4 responses
@Chele2k2 (241)
•
24 Feb 07
Everything I have ever sold over eBay has got to the buyer safely. I send everything by recorded delivery, I can check if that item has been received, with checking online, by entering the code number. The reason I do this, is I know there are a certain amount of dishonest people who will try to scam something from you for free, I also don't have a lot of faith in the postal system here in the UK. This helps to safe guard me, should it go missing or supposedly not turned up.
I have purchased before from eBay, without the item turning up, I sent a polite email to the seller, I advised them that I will wait a few more days then email them either way after that time. I was given a full refund in the end as it never arrived.
2 people like this
@samtaylorskykierajen (7977)
• Canada
24 Feb 07
This is why when you sell something you should have the option to pay a little extra to have it insured this way if they don't recieve it you will have proof .
Without this it would be pretty hard to tell if the person was telling the turth or not so you would have to go on your judgement . I don't believe there is any way you could tell for sure if they were telling you the truth or not .
2 people like this
@sunita64 (6469)
• India
24 Feb 07
Well same thing I experience when I had sent herbalif kit to the persons who had asked for , I changed my courier services as he was not able to show me the wayward bill which they receive on delivery. After changing the couriers I never ever again faced this situation.
@KrisNY (7590)
• United States
24 Feb 07
Send everything delivery confirm.. this way you have proof that the person really did get it- No more people saying that they didn't receive it. I never had any problems when I was selling on e-bay with people saying they didn't receive. I did however not receive 1 thing as a buyer.. The person was rude at first but then believed me- I said I dodn't want my money back- it was something cheap.. but I was mad that they were rude. I gave them a negative rating- A coupld weeks later the package was delivered back to them-- So they e-mailed me and said sorry-- they then sent it again.
I'd almost give the money back now if someone is saying they didn't receive it-- be sure to use delivery confirm-- it costs a bit more but add the cost in your shipping fee.
Good luck!