wat is CRM??

Malaysia
February 27, 2007 2:10am CST
is it CRM important in the business cycle??
1 response
subha12
@subha12 (18441)
• India
27 Feb 07
CRM is called customer relationship management. It is mainly important in retail business. as the name suggest, it is realted to serve the customer.
piggy0713
@piggy0713 (41)
• Malaysia
27 Feb 07
thanks for the comment..