Mobile Phone Companies

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Mobile communication has played a very important role in our lives.. others may not live without their mobile phones, their laptop, their PCs etc etc... but thats not the point. competition among mobile phone company is very high, because of the market's demand. But what does the market needs? has these been met by these companies? if so... how come upgrade is always there? and people continues to complain about their lousy phones... NOKIA & Sonyericsson has been competing each other with tha market shares. But i guess all they do is just compete each other and fails to heed the call of their consumers... WHAT DO YOU THINK?! are these companies playing us all along?