Our Dell Replacement finally got here. 11 months later...

I had nothing but good things to say about Dell, until this last purchase. It is frustrating that I had to work months to earn that money to pay for it, and then to get the run around. I still haven't taken it into the other room to hook it up yet. lol I will get it done today. I do got to say, this computer has a better processor than the orignal one. I don't like the Celron D processors, this one has a P4 with HT. But I still need to make sure that everything else is at least the same or better than what we had.

I will next time, but unless Dell changes how it operates, I will be buying it from the store or building it myself. I wish they refunded some of my money. They did send us a computer with a better processor on it.

Dell would be better off instead of outsourcing the call center that deals with India to America and America to India, having their call centers deal with the people in their own countries. I have heard the same complaints from people from India when they are transfered here to the US, that I have had. See if you can't make that suggestion to them, because Dell Reputation is getting ruined and Compaq did that too, and look what happen, HP bought them and 1000's of people lost their jobs, because people stop buying their computers. If people stop buying Dell products, they too will be in a situation where either they are forced out of business or has to merge to stay alive. Either way thousands of people will be out of work.

To be honest, i am really not in favour of this, because of the fact that i will loose my job if something like this ever happened. I am not trying to be mean, its just hat, i need to live, and DELL is the only way for my daily dose of bread and butter. But really, company wise, i would agree would you, it may save dell from a merger.