Help me to built my group,how i want growth my work

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My group call 'Perintis' we have a disscussion about my store in pharmacy.I want to disolve my problem and want everybody to help me if you any information about 'KMK' in Malaysia its call 'Kumpulan Meningkatkan Mutu Kerja' or in english Group want to improve their work.My disscusion are 'How to manage store indent'.Please help me friends.