need help what is wrong with egold????

Egypt
April 16, 2007 5:26am CST
today i checked my balance and its only 0.95 cent and when i check my history i found more than 12 $ ,well i check the spend so may be someone hacker on me ,nothing to so i sent them to inquiry about the situation ,really i hate egold and wish the can relace him with something else ..i hate it
4 responses
@aidanus (47)
• Germany
16 Apr 07
dont expect a satisfying answer from egold. i got scammed two days ago with an email (i know stupid me but still). knowing that it was my mistake (they post warnings about it on their website) i didnt expect my money back, i still expected that they show interest in the case and at least investigate for their own good, but they only sent me an email (took them 2 day to reply) back with a standard text referring to security measures (i quess security of their site is my obligation). this bothered me especially since i told them the batchnumber and the e-gold user responsible for the fraud. so from my experience you will have to find out yourself and live with your new balance. dont expect help from egold.
• Germany
16 Apr 07
surprisingly i got another email from e-gold 90 min after the first one and appr. 60 min after i complained in different forum. the email states that they have exactly done what i expected: blocking the account (whatever that means since they are not allowed to freeze it) and at least saying that they are investigating, they cant help me of course without a detailed court order:-) so i dont know if they are reading forums or i was just expecting the answer to soon, at least the gave me more than a standarized answer
@beaniegdi (1964)
16 Apr 07
I hope you have changed your password and make it something safe with upper and lower case and also numbers. I think it is hard to get money back when it is taken from egold and I hope it doesn't happen again to you.
@aidonia (4209)
• Greece
16 Apr 07
I don't know if this can make you feel better but you aren't the only one.Many people lost money from e-gold ,they are hacker everywhere and you never know when they will come to you.I hope you don't sign in to your account from a link that you receive by email.The last few days many people receive an email telling them they must sign in at them egold account for the account stay active,the email seems to be from e-gold but......ofcourse wasn't. Anyway I hope is the last time you loose money with this way.
@arlene_27 (231)
• Philippines
16 Apr 07
i hope you are not in trouble. i just logged in to mylot to specifically scan some posts about e-gold because i have some money coming in to an e-gold account for the first time. i'm kind reluctant to give the green light to the money sender...hm.