unappreciated

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Hello All!!! I'm writing this post to get your opinions and your stories as well. I am a Customer Service Representative for a local garbage company. I am also front desk which means i get all the people that walk in the door. I also have been loaded with reports, data entry work, cash box, community projects, and other projects my boss gives me. Now don't get me wrong i love doing all of these things except that she still expects me to still answer all the phone calls that come in and believe me we get a lot. I have been working here for two years have only gotten one raise and it was only because it was an annual raise. I have worked my butt off to get where im at and yet im still not getting the recognition that i feel i deserve. I know that you all can't make a fair judgement because im only telling you what i do and you can't actually see what im doing. But today my boss had a meeting with us in the office and decided to point out that i have been a little relaxed on answering the phone. Well may be thats do to the other work that im trying to complete on time for her. Sometimes i feel like she just doesnt appreciate me. Yet when i bring this up to her she says that she doesn't appreciate all that i do and that i am the best person there that i get things done faster than everyone else and they are always correct. Yet when i brought the request of getting a merrit raise she just stated that im getting an annual raise in july of this year there for she doesn't feel it necessary to really ask for a merrit raise for me. Not only that but im doing a lot of extra work for another person in our facility and i don't get reocognition for that either. I am so tired of working somewhere where i don't get appreciated. For the amount of work that im doing and the amount of money i think most people would put their two weeks notice in. But i can't because i have to rely on this job to pay rent and other bills. I'm just so frustrated!!!!!! Grrrrr