Another grocery store pet peeve - 8 ITEMS OR LESS PLEASE!!

Grocery store - Picture of a big grocery store.
@bonbon664 (3466)
Canada
June 20, 2007 8:42am CST
I have a lot of pet peeves about the grocery store, but one of my main ones, is the EXPRESS LANES. The sign says 8 items or less, that means 8 items or less. I was behind a woman who had about 16 cans of orange juice, and I pointed out to her that it was the 8 items or less line, and she said she only had one item. I said, No, you have 16. But she thought because they were the same item, they counted as one. What an idiot. What makes me even angrier is when the cashier doesn't say anything. Thanks for nothing! What bugs you in the store?
6 people like this
25 responses
• United States
20 Jun 07
The new grocery store that we have started shopping at has 15 items or less lines, but they aren't marked very clearly. When we first shopped there, we were in line behind a guy with a VERY full cart (and we had quite a bit ourselves), and somehow ended up in the 15 items or less line. The cashier pointed it out to the guy AFTER he had unloaded his whole cart, so she went ahead and let him use that lane. But we moved to another lane so that we didn't annoy her as well. As long as the lanes are clearly marked, I am very careful about how much stuff I have before I get into those sort of lanes. And you're right. 16 cans of any one thing is still 16 cans. I suppose if the cashier just rings it up once and then hits 16 it's not so bad, but the cashier would still have to count how many the woman had, and that can take a while.
@eden32 (3973)
• United States
20 Jun 07
Although I agree it's frustrating; most stores I shop at would allow a person with 16 of 1 item to use the 8 or less aisle. The person with 16 of 1 item doesn't have to put all 16 on the counter. She could have just put one & said "I have 16 of these" to the clerk. The clerk could then ring in 16 @ $X and the transaction would have been fast & smooth.
2 people like this
@bonbon664 (3466)
• Canada
20 Jun 07
The clerks can't seem to do the 16X thing anymore. That would require some thought, instead, they will scan every one.
3 people like this
@eden32 (3973)
• United States
20 Jun 07
Stores should probably administer IQ tests before hiring clerks, some really are dense. I was recently being checked out by a woman who was in her mid-20s I'd guess, definitely not a high school kid. My bill came to $64.32 (or something like that) I handed her a 100 dollar bill (didn't have anything smaller) and the exact change. She had to ask the bagger how to enter one hundred dollars and thirty-two cents into the register! She didn't know that it should look like this "100.32"!
3 people like this
• United States
20 Jun 07
I.Q. test would be wonderful. I was grocery shopping and went to pay the total was $91.22. I handed the clerk a $100 bill and she accedently put in $10 then instead of puting $90 she goes and puts in $100 so she end up with change being $19.79 then she hands me 78cents. I ask her can I please have the rest of my change back the $9. She tells me no because she put in $10 first. I had to expain to her that then all she had to dois subtract $10 from the total change back. She didn't agree so the manager had to get involved so that I could get my complete change. What happened to basic math?
2 people like this
• United States
20 Jun 07
Would you let that same woman go through the 8 items or less if she had a dozen eggs? lol I couldn't resist. I usally don't go through those lines when I have that little of items. I use the self scan line. It is faster in my opinion. I do get a little impatient when I see people using the self scan and they have 20-30 items. It takes them forever to scan, go bag, then scan more then bag more then pay.
1 person likes this
• United States
21 Jun 07
The same thing bugs me. It clearly states how many items you are to have to check out in that register and people just disregard that and go to that register because the line is shorter. Guess what people the line is shorter because of the amount of items you are supposed to have in your cart. None of the cashiers ever say anything and I think that they should direct that person to the other line. Another thing is when people don't watch where they are going when they are pushing their carts. I have been run into the back of my legs more than I care to mention. What is even worse is they don't even say they are sorry. Burns me up.
1 person likes this
@bonbon664 (3466)
• Canada
21 Jun 07
I find the cart thing is more common when the kids are pushing them. I've got them right in the back of the ankle sometimes, and yikes, it hurts.
1 person likes this
@misheleen73 (6037)
• United States
20 Jun 07
What makes me angry is a person in front of me with 6 thousand things and I have a bottle of juice or something. All the registers are packed, and the person doesn't have the decency to let me go first. If I am purchasing a lot and someone is in line behind me with one or two items, I always let them go in front of me. I think it's ridiculous to make someone wait all that time, when it will take me longer to unload my cart then for them to pay and be gone.
2 people like this
@bonbon664 (3466)
• Canada
20 Jun 07
I couldn't agree more. I do the same thing. Conversely I've had people ask to get in front of me when they have the same number of items as I do. Not gonna happen.
2 people like this
• United States
20 Jun 07
I completely agree. It is what is lacking today in manners and common sense. Everytime I have a lot of items and the person behind me has a few I usually let them go first. Your right by the time I unload they are gone.
1 person likes this
@Foxxee (3651)
• United States
21 Jun 07
It's common courtesy for them to let the person with less items go first, because I have done it myself, but it's still that persons choice and all we can do is bite our tounge and grin and bear it, no matter how ridiculous. Plus, maybe sometimes the other person ins't all there that day. I know I have been in la la land when waiting in the check out. But if I honestly know the person has less items then me, they can go ahead. It seems right to let them go. :]
1 person likes this
• United States
21 Jun 07
I am with you on this one. If I see someone going into that line with a full cart, I just think how can they do that? If I were in a hurry and needed that express lane, I would be extremely upset, and so would anyone else. I also try to make sure that if I have a huge amount of items, that if someone behind me only has one or two I always allow them to go in front of me. This is only common courtesy, but it seems there are a lot of people who do not know what that is.
• United States
21 Jun 07
it is only a couple of key strokes to enter a number into a pos system at a storeif you have trained cashiers working
@venshida (4836)
• United States
20 Jun 07
This happens a lot in stores the store personnel just does not enforce the rules in place. What bugs me the most in stores is standing in a long line, and a new register opens and the persons in the back rush to that register and they are serve rather than taking the next person in line. Another of my pet peeves is standing in a long line, and seeing employees chit chatting.
• Canada
20 Jun 07
My biggest pet peeve would be when there is no price on an item you are thinking of buying . I won't buy anything without a price on it as I am not going to pay double what I wanted because I don't know the price . How hard is it to make sure they have the prices up for EVERYTHING . I hate needing something and having to check around for someone to tell me the price of the item because they forgot to mark it .
@bonbon664 (3466)
• Canada
20 Jun 07
In our stores, there aren't prices on anything. There is a label on the shelf. That's it.
• United States
20 Jun 07
In our stores the tag is on the shelf and if it's the wrong tag find a price check scanner and scan it if you want to know the price. I think the only things I have seen marked are the clearance items.
@byfaithonly (10698)
• United States
21 Jun 07
LOL Express lanes that aren't express bug me too but all in all I just plain hate shopping and avoid doing it whenever possible. Guess another biggie with me is moving stuff around - when I shop I want to get in get my stuff and get out - I don't want to have to go up and down every single aisle looking for what I need. I actually boycotted Meijers for 3 years because every time I went they had 'rearranged' again :)
@bonbon664 (3466)
• Canada
21 Jun 07
Oh, that drives me nuts. As soon as I've figured out where everything is, they think it's necessary to move everything all around.
@byfaithonly (10698)
• United States
21 Jun 07
You know why they do that don't you - they figure while searching for what you came to the store for you'll see other things and buy more - it's a marketing or sales technique but it back-fires with me I end up not buying anything :) Right now ask me where anything is in WalMart or Hutches (small local grocery story here) or Lowes - I can tell where it's at not just which aisle but right or left side and almost exactly where on the shelf :)
@mrsbrian (1949)
• United States
20 Jun 07
Grocery store check out  - Standing in line at the grocery
I agree that many people just dont pay any attention to those signs and it is upsetting, but there was a few times when the fast register had no one in it and the cashier said i'll take you over here, I pointed out that I had more than 8 items and she said thats ok, at that moment there was no one else in line, but a min later there were people waiting, of course they looked upset,and I was just waiting for one of them to say something to me,. So my point is sometimes its the cashiers fault that there is that person with more than 8 items in that line.
1 person likes this
@KissThis (3003)
• United States
21 Jun 07
Gosh, I am betting that the list of what doesn't bother me at the store would be smaller then my naming my pet peeves at the store. I have to admit that people who have a cart load of stuff in the express lane is at the top of my list. I blame the customer not the cashier. If the cashier saids anything then they can get in to trouble for being rude to the customer. There are several people out there who only think of themselves. They don't stop to think that what they are doing is inconvenient to other people. All they seem to worry about is themselves. Society has become selfish at times. When I shop I try to consider my fellow shoppers. I have three children so when I shop I try to take my fiancee with me so that I don't have to block the aisles trying to decide which item to buy. I leave the children standing off to the side while I go down the aisle to get what I need. I guess what really irritates me at the store is inconsiderate people who doesn't think about their fellow shopper.
• United States
20 Jun 07
It annoys me when I have 10 or less items and there is someone behind me who has 2 or 3 and asks to go in front of me. . . then pays with a check (which takes longer). Usually I have my kids along, who are tired of shopping and all I want to do is get out of the store. Why do they think their time is so much more valuable then mine. If I have a full grocery cart and they only have a few things, I usually invite them to go first, but not when I only have a few myself. Unfortunately, my father-in-law has done this to others in Costco. He had one thing and the person in front of him had many. He asked to go first and they said no, that they were in a hurry too. So (get this!) he put his item down. . .it was a cold item. . .and left the store. Didn't bother to put it back or anything! How rude!
@Foxxee (3651)
• United States
22 Jun 07
Big difference.
@Foxxee (3651)
• United States
21 Jun 07
Well it is common courtesy to let the person with less items go first, but if you both have pretty much the same amount, then I don't think it's right to ask to go first. We all have things to do in our life. But if someone has 5 things and I have 10, I'm going to let them go first. A check doesn't take long to process these days. And hopefully if they have common courtesy, they will have the check already somewhat filled out. I guess your dad was in a hurry, huh? LOL! He could of went to another lane. I know some people can be rude, but then again, I never ask to get in front of someone, even if I have one item and they have 20. I would wait for the invitation.
• United States
21 Jun 07
Just for the record. . .it was my FATHER-IN-LAW. Not my dad, he would never do something like that!
• United States
21 Jun 07
At one of our local grocery stores ( I refuse to shop there anymore) they do not have baggers! Now this is not a discount place like Aldi's or a warehouse store but a regular one like Albertsons etc.. it got very frustrating when we would go shopping and there would only be two cashiers open and elderly people were expected to bag their own groceries, most of the time the lines went from the front to the back of the store! Once I asked the cashier where the baggers were, and she said the owner was too cheap to hire any!
@lingli_78 (12822)
• Australia
21 Jun 07
i work as a cashier in a retail store as well and we have express lane (5 or less items)... again, there are some customers who would come with a trolley load of goods... but i will always refused to serve them and ask them to move to another lane because it is just not fair for other customers who are waiting in the other lane... but if the customer has exactly the same item like in your above case, i will serve them because i can just use the quantity button and i don't have to scan each individual item... hence, it won't take very long... so it really depends on the case...
@deebomb (15304)
• United States
21 Jun 07
What annoys me is when there are few customers in the store and the other lanes are full and there isn't any one in the 20 items or less and the cashier is just standing there and she refuses to take you because you havea few more items than 20 items. Especially when there is more than one of the 20 items or less open.
@Foxxee (3651)
• United States
21 Jun 07
I can understand that. I also hate seeing people with 100 things in the EXPRESS LANES. I mean, HELLO! The EXPRESS LANES are for a reason. FOr people with a small amount. But I know sometimes, if you have several of the same item, they will scan one and let you go on. But I guess it depends on how the store works. I know that the EXPRESS LANE is for people to get in and out, for the people that only buy a couple of things. :)
@ParaTed2k (22940)
• Sheboygan, Wisconsin
21 Jun 07
GUILTY! I once went through the express line with a whole week's worth of groceries in my cart. I guess I was being overly spacy that day, because I didn't notice until the clerk was about halfway through my order. I was so embarrassed. I apologized to everyone in the line at least 50 times. lol
• United States
21 Jun 07
At the store I go to it's 20 items or less. I always find that to be a pain the butt when someone is blocking the lane just so they can count to make sure they have twenty. And if they have more they take it out of the cart and just leave it there. How stupid is that? That's why if I'm just buying one thing I use the self check outs. No one ever uses those. lol
• Canada
21 Jun 07
OMG!!! I totally agree, some people used to be 2 people so they thought they could pass doubble or like 20 of the same thing!! The arguments that would occur were incredible. Even my boss would argue with them (so what??). Anyways I totally agree with you. 8 items of less is 8 ITEMS OR LESS!!!