Bad Service while Traveling

Tweet

Recently my husbands side of the family all traveled here to Texas for a family re-union. Everybody had their travel plans all paid for in advance and thought everything was going to go as planned. WRONG!!! To start off my husbands brother flew in on thursday. There was no shuttle bus like he had been informed there would be, so we got a call he was stranded 120 miles from us. So, jump in the car and drive as fast as you can without getting a ticket. Then his sister had paid for her Amtrak ride and the bus transfer to a town closer to us round trip in advance. Besides the train being 9 hours behind schedule she missed the bus(because the train was late) transfer time so she couldn't use that. All the train personnel would tell her was that they were running behind and hoped to make up the time somewhere along the route. She luckily could call me on her cell phone and I could then track the train online to inform her of the situation. Needless to say my husband and I had to go pick her up 168 miles away, not to mention the gas we used. Luckily her ride home was alot better. The train was only an hour and a half behind schedule. But my husbands poor brother hit the jackpot. We took him back to the airport and when he said we didn't have to wait didn't think much of it. All should go well Right? Wrong again. He forgot to take his watch off and made the bells go off. Then they took him to the side and did a body search and scanned him again. Then he also had to wait 3 hours for his plane. He said the staff at the airport was very rude and acted like it was a big imposition for them to have to do there job. There was only one other person in line behind him. I'll finish by telling you these people are in their late 60's and needless to say have decided to travel by car the next time. Have you had bad service tooTell me about your travel experience...Tammy