Prom Dress

i think that it all depends on what she wants you to do. i still have my prom dress hanging up in my closet. i don't ever intend to wear it again, but everytime i glance at it, i smile a little and remember the fun that i had at that time of my life.

You know, I really think that you should let your daughter lead the way on this. Does she love the dress and want to have it fixed and keep it? Does the dress have good sentimental value, or is she always going to look back on that dress with the bad memory of the broken strap? (Hopefully not!) If she wants to try returning it, I would suggest taking it back to the store. The trick to returns is to act entitled. I mean, you are, really. The strap broke before she'd even worn it to prom! I would walk in there with the receipt and say "The strap on this dress broke the first time my daughter wore it and I'd like to return it." If the salesperson says they can't, point out the tear, say something about the strap being defective and ask what they CAN do for you. Then go from there. I would make sure that you bring your daughter so that she can make the decision based on what they offer you. She's definitely old enough to take charge of this situation a little. All the best!

maybe you can get a small refund because it was defective?

oh,bad luck!Support you!it is necessary to call the store and ask about exchange or return.you should tell the true reason to them, you have not much time to come back and exchange!

you can get the strap fixed by the store since it is a defective product given by them. if they do not heed to your request, then you can write up to the company who have stiched the dress material, about the whole experience you had under gone. thanks.

if the safety pin worked on the dress without someone noticing it, then i think it is worthy to keep. just get it sewed good. anyways, it's her money that she used so i think she would still want the dress if it's sewed good.

Isn't that something how you can spend lots of money for something and then it so easily falls apart?! I suppose I'd consider it less work to sew the strap than to exchange the dress and/or haggle with the business.

I would definitely go to the store to try and see if they will exchange it. I think it's important that the store owners know that the strap broke, and thee was something wrong with the dres. What happened wasn't right, and they need to fix the problem.

I would ask for a discount or for free repairs. The strap shouldn't have broken like that. Just tell them the truth and see what they offer to do. Good luck.

I would try the story to begin with. It's always worth a try and if they don't exchange it see if they can give a very good discount on getting it fixed. And if that doesn't work, ask around to see if there is a shop that would fix it for you. Or a family member who knows how to sew.

I would take it back anyways and see if they will fix it. Just let them know how upset she is and that if they don't take responsibility for their items yu will pass that information along to other consumers. A good business would take care of their customers and fix the problem. A strap isn't really that big of a deal. If not, I would fix it myself. It could easily and quickly be sewn back together. You never know if she would want to wear it again or lend it to someone else. Better to have it ready to go in case she finds she needs it. Good luck!

I would fix it.....it means alot to her so I would spend the money and have it perfect for her to keep..even if it's just a keepsake.

Would the store have it repaired maybe for free? They should or at least cover your cost. I would go that way first. If not, Do you have a friend or a friend that knows someone that could repair it? Something like that, I would feel so bad for the girl that I wouldn't charge her.

Morning Carpenter Since i own a store this is what I would do for a customer that told me this..i would offer them a credit towards anything in my store up to a certain amount..making them happy and keeping them as a customer! We haven't had Prom yet and I own a vintage store..so i have lots of Vintage prom dresses and they understand they aren't new, but they love that someone else had a memory in this dress! Good Luck!

I would be honest about it and not try to return it. However, explain to them what happened and maybe they will fix it for free.

I guess my question to you is "How honest are you?" I diffently would be mad that the strap broke and would bring that to the store attention. I'm sure the store would like to know so they can notify the manufacturer of the default. As well, if you are not satisfied are you willing to return to their store or refer anyone else to do business there. Probably not. Sounds like the night was a success anyways. She did wear the dress. If your daughter likes the dress and was planning on keeping it anyway it is worth fixing and being honest.

Even if you tell them that it hasn't been worn yet, they still won't accept the dress coz the tag has already been removed. I saw a pair of pants that I really really like before, and to my dismay, the design had a stitch which was damaged. I asked for another pair but they told me that they had no other stock. I really really want the pants so I asked them that I'll buy them if I had a discount or something. They told me that it wasn't possible but said that they could fix it for me. I agreed since I really really like the pants. So, I suggest that you ask them if they could fix it for you.