Will you smack that salesgirl?
@lordwarwizard (35747)
Singapore
May 30, 2008 4:59am CST
There seems to be an over-saturation of sales people lately. You either be positive and attribute it to the booming economy or be negative and blame it on the lousy job opportunities available. But the fact remains that every time I try to do a little shopping, I feel as if I suddenly have a gang of escorts.
Does the same thing happen to you?
It is not that they are rude - in fact, most are decently polite - but I much prefer to look at the items on sale first and make my own conclusions before they try to influence me with their marketing talk.
So, will you smack that salesgirl? Not literally of course, but how do you usually deal with such sales people who like to hound you till you surrender your wallet? =)
21 people like this
96 responses
@applefreak (3130)
• Singapore
1 Jun 08
yah that seems to be the case in my country too. i think there's both good and bad points about this. previously, i had to walk up to the sales assistant to get some help. now, all i have to do is turn around and they will be there. however, this is only good if i want information. if i just wanted to do some shopping before i decide, this can be irritating. especially when a voice will ring behind me whenever i finger something. it kinda make me wary of touching any merchandise. so in the end, i'd leave in a hurry.
when i just want to shop in peace, i'd just tell them that i'm just taking a look. if they still don't get the hint, i'll tell them i want to take a look ALONE. and if they still persist, i'll definitely leave the store.
3 people like this
@lordwarwizard (35747)
• Singapore
1 Jun 08
I guess there are pros and cons to them following around.
1 person likes this
@lordwarwizard (35747)
• Singapore
1 Jun 08
Sure I do respect them. Please don't get me wrong.
1 person likes this
@idowrite72 (2213)
• United States
31 May 08
We have to shop at different places since it seems I have to go through half the store to ask a simple question in a store. Recently my daughter and I couldn't find anyone to help us with something and she even tried to use their "courtesy phone" to get some help and it didn't help either.......I can't remember why. Maybe the phone didn't even work? It does seem that the sales people know what they are talking about when I ask but I have found that when I got home that it didn't work the way they said it would. I had that happen not so long ago with the hookup with an older television and my cd player and vcr and the attachment I needed to buy to make them all work with the cable. The explanation I was given was not the right one and it took my 12 year old granddaughter to figure it out for me.
3 people like this
@lordwarwizard (35747)
• Singapore
1 Jun 08
Cables, eh? You need some tech help there.
1 person likes this
@lordwarwizard (35747)
• Singapore
1 Jun 08
I heard Walmart doesn't have many friendly staff.
2 people like this
@jinak1978 (80)
• Indonesia
1 Jun 08
no.. i dont think to smack that salsgirl.. beacause she human too..
@lordwarwizard (35747)
• Singapore
1 Jun 08
Hehe... I didn't mean that literally.
1 person likes this
@Ohara_1983 (4117)
• Kuwait
1 Jun 08
lot of department like that, not because of the sales girl but because of thier manager, they just follow the manager words, but of course you feel that snacher whatever, but for me i just say thanks if they want to show me another items that i dont like, i love to go shopping that nobody will even say a word except if i ask something like size or color.
2 people like this
@lordwarwizard (35747)
• Singapore
2 Jun 08
I think they don't have a choice... he's the boss...
1 person likes this
@onesiobhan (1327)
• Canada
31 May 08
I have to admit that I don't like being followed either. Most stores a polite, "I'm just looking, thanks" will do the trick.
In the occasional place where I've ended up feeling stalked, I've walked out of the store. I always drop an email to let the company know why - I figure there's no point boycotting a place unless you tell them what your problem is.
@lordwarwizard (35747)
• Singapore
1 Jun 08
I have got the same freebies before but I think there are more who don't care.
@diansinta (7544)
• Indonesia
31 May 08
I hate being following around with sales people every where i go. I am a honest person and i aint gonna stole a thing. I just want to look around and made my own choise to buy.
This is ridiculous Who invented this strategy of marketing like this those guys must be idiot that never shop.
@diansinta (7544)
• Indonesia
31 May 08
Different if i've been follow in a distance or they smile when i take a look around (In need a room at least 1 metre) Don't say anything if i don't as, but when i call and ask then the will reply in a friendly way and stop talking if done. And don't ask where i life what i do like press.
A customer is a king. Should felt like i am in charge. Not them driving what should i buy or i should Now because this month is "discount time"
1 person likes this
@lordwarwizard (35747)
• Singapore
31 May 08
@muscles4me: I think you are really having it tough there.
1 person likes this
@lordwarwizard (35747)
• Singapore
31 May 08
You mean mystery shoppers? I hardly think they make that much of an impact.
1 person likes this
@jillmalitz (5131)
• United States
30 May 08
Most of the time when we go to the mall, I tell the sales people that I don't need help. If they are smart they are unobtrusive but ready if I need help. What I really hate are the people in the open areas who want to spray or put lotion on me. They have gotten so pushy that I wanted to smack them. It is like "what part of No don't you understand"!
2 people like this
@lordwarwizard (35747)
• Singapore
30 May 08
I will just quickly take my hand away LOL.
1 person likes this
@GardenGerty (160949)
• United States
30 May 08
The people who are spraying things on you need to watch their step, if the person has severe allergies it can be a problem. I wonder if it would be considered assault to do that to someone, put stuff on them they do not like. Certain fragrances give me a headache, make me cross and nauseous. Someone who sprays uninvited certainly has not been trained very well.
@checapricorn (16061)
• United States
30 May 08
Hello lordwarwizard,
I also don't have much patience for that. But, I will also think that they don't love what they are doing, they are just forced to stay in the job and hopefully to get some extra income or whatever. I will try to be nice but, at first, I will tell them honestly that I am not interested and I prefer to be alone while looking stuff!
2 people like this
@lordwarwizard (35747)
• Singapore
30 May 08
Yup yup, I don't they are not exactly feeling great too.
@mummymo (23706)
•
30 May 08
LOL We don't seem to have that very often here wizzy but it has happened in the past and I used to be very polite and pleasant but also very firm that for the moment I was just looking , if after that they kept going I just said that I would not buy anything if I did not get some peace to look around - amazingly effective! xxx
2 people like this
@lordwarwizard (35747)
• Singapore
31 May 08
Not all places, mummymo but many places if you are in the "right" place.
@kenzie45230 (3560)
• United States
30 May 08
As one who worked in retail, I can tell you that one particular retail chain will fire someone if they don't speak to you in the first 30 seconds you come into the store. In some stores or some departments within the stores, they get commission. In the store where I worked, everyone had a sales goal they had to reach each day in order to keep their current salary level. If you exceed it, you can get a raise. If you don't reach it, you get a decrease in pay.
For the store where I worked - in housewares/linens/china dept. each full time employee had a sales goal of at least $300 an hour.
Greeting a customer was required, but it didn't make the customer yours. Only following him/her around and obviously helping and showing items to a customer guaranteed you the sale.
Also...if sales people are not watching carefully, in today's world there is more shoplifting than you can imagine. About 80% of all teens in the US admit to having shoplifted at least once. About 25% do so on a fairly regular basis.
Perhaps this will help you understand a bit better.
Personally, I would much prefer having too much contact with a sales person than having none around when you need help finding something.
2 people like this
@lordwarwizard (35747)
• Singapore
31 May 08
GEEZ, that sounds too much!
Thanks for the inside info!
@jdyrj777 (6528)
• United States
31 May 08
Yeah those kind of sales peolpe irritate me. I don't know if they are trying to sale to me , or watching to see if im trying to steal. Which iam not. One day i went into this store and with in the first 15 min. i had 3-4 differnt people asking me if i need help. I finally said "Do i look lost or something?". After that they left me alone.
@lordwarwizard (35747)
• Singapore
1 Jun 08
You should just turn around and ask why you are being followed.
@arkaf61 (10881)
• Canada
22 Jul 08
I know what you mean, I really prefer to shop without having people following me around waiting to pounce once I make my choice. Unfortunately in most cases they do need the sale... often pay is pretty low and each salesperson has to work hard to make the sales that will help them make some money.
So I won't smack the salesgirl, but I will ask her politely to let me shop in peace - alone :)
P. S. Where have you been? I wasn't here for some time while my mom came and my son was in hospital and now I'm back and haven't seen you here at all.
@lordwarwizard (35747)
• Singapore
25 Jul 08
I am sure some would instead like the attention.
1 person likes this
@checapricorn (16061)
• United States
22 Jul 08
Hi lordwarwizard,
I understand really what you mean..LOL!
I have tried one time and this salesgirl is following me all the time and I was irritated and not comfortable..I told her, I appreciate it if she will leave me and whenever I need some assistance, I will approach her..She said she wants too but their attention will be called of their manager since it was the instruction.
I told her for sure a lot of customer is not comfortable with it...Anyway, after that talk, I moved to another mall since it was just walking distance!
1 person likes this
@marciascott (25529)
• United States
30 Jul 08
Yes, I agree it does make you feel uncomptable. I will leave it that keeps happening.
@saivenkaat802003 (4823)
• India
25 Jun 08
I dislike being surrounded by sales people.. pestering long and hard,..talking uninterruptedly..over a period of time.. uncaring whether we listen or not..
If i come across such a situation,.. i usually give polite refusal.. but in spite of refusal if they pester certainly.. i will show the hard way out .
1 person likes this
@lordwarwizard (35747)
• Singapore
5 Jul 08
I prefer to just approach them myself when I require assistance.
@newzealtralian (3930)
• Australia
5 Jul 08
I think it is nice that they ask if you are looking for something specific. I always let them know that I am just looking and that I'll be sure to let them know if I do need help.
What I don't like are the sales people who are more interested in gossiping between themselves when I am ready to pay for my purchase. There is only so long I'm going to wait before walking out!
A lady I knew one day waited for 10mins to be served. The lady behind the counter was on the phone to her boyfriend and kept saying 1minute. After 10 minutes, my friend walked out with the items she wanted to buy. Yeah, she got into trouble, but when the manager of the store heard the story and checked the security footage for how long my friend had waited, he promptly fired the sales girl and my friend got to keep her purchases for nothing! Now, i don't recommend doing that, but it worked. Not only did it get the girl off the phone, it also made the manager more aware of the work their employees were doing, or more to the point, not doing.
1 person likes this
@lordwarwizard (35747)
• Singapore
12 Jul 08
It's just that sometimes I am just browsing or window shopping. Otherwise, I would love for them to help.
1 person likes this
@newzealtralian (3930)
• Australia
27 Jul 08
It's when they aren't there that annoys me, so I think I do prefer they ask if I need assistance because it does mean they noticed me coming in.
@saundyl (9783)
• Canada
1 Jun 08
There are times i would love to smack that salesgirl...salesman. Those times are the times that they've asked if i needed help and then wont go away when i say no I'm just browsing thank you. I hate the feeling that I'm being followed or that they think i might like try to stuff that sweater in my pocket.
I make a point these days of leaving my purse in the car and just taking in my money or bank card because so many stores have huge signs about bags being left at the door...if they dont trust their customers then WHY should their customers trust them with their bags/purses etc.
It also drives me wild that anytime i actually need help theres not a salesperson in the store to be found.
1 person likes this
@lordwarwizard (35747)
• Singapore
2 Jun 08
It seems that many people are getting this impression... maybe stores need to do a rethink about their marketing strategy...
1 person likes this
@amajumdar52 (57)
•
31 May 08
i will just ignore dem n move forward(i hope de will not hold my coller if i do so)
1 person likes this